- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology into… more
- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- Sunrun (Annapolis, MD)
- …Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels ... requests, including the monitoring, tracking and coordination of Service Desk functions. Responsible for ensuring the...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
- MSys Inc. (Hanover, MD)
- Job summary: Title: Service Desk and Desktop/Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on ... year with multiyear extensions Onsite need 3 verifiable references. Service Desk and Desktop/Field Support TO Contractor...His/her contact email is ###@msysinc.com Our recruiters will be more than happy to help you to get this… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- American Express Global Business Travel (Annapolis, MD)
- …meetings with team members to discuss volume, productivity, customer deliverables, process, and service levels. + Lead Help Desk Specialistsregarding daily ... will be responsible for providing extensive travel operational and stakeholder management. The Help Desk Leader is responsible for the day-to-day operation and… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- CACI International (Bethesda, MD)
- …relevant experience. + TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated ... Help Desk Manager Job Category: Information...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- CACI International (Bethesda, MD)
- …and/or identify and correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...support. + Tier 3 expert product and service support. + Tier 4 outside support for problems… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 2 (PIPELINE) -... Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- General Dynamics Information Technology (Beltsville, MD)
- …Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk ,Technical Helpdesk **Experience:** 5 + years of related ... how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support and ... assigned. Responsibilities: * Provide a high level of customer service while supporting office staff in a fast-paced environment...Setup & Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot… more
- Robert Half Technology (Towson, MD)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst to join our team in Towson, Maryland. As a Help Desk ... support for users, troubleshooting software and hardware issues, and maintaining an efficient help desk system. This role is essential for ensuring smooth IT… more