- CAI (Annapolis, MD)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- BAE Systems (Washington, DC)
- …Other incentives may be available based on position level and/or job specifics. ** Service Desk Analyst (Motorola Radio Systems)** **113868BR** EEO Career ... ready platform. Will provide appropriate technical support with timely and cost-effective service desk portal support, accurate inventory of radio assets and… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- TEKsystems (Halethorpe, MD)
- The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti...working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- TEKsystems (Baltimore, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... Expert level Microsoft Word\Outlook troubleshooting and formatting Exceptional customer service experience Critical Thinking, Problem Solving Pay and Benefits The… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Marriott (Bethesda, MD)
- …data centric continuous improvement model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other departments and ... **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the...owners across the organization. As a member of the Service Delivery Data and Analytics team, the Backend Data… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) Washington DC, Washington DC Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... Status:Full-Time Travel Requirements:None. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC.… more
- Koniag Government Services (Washington, DC)
- NOC Analyst Washington, DC, USA Req #333 Friday, April...years of experience in a NOC, IT operations, or service desk role + Strong understanding of ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- Florida Crystals Corporation (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The FP&A Sales Analytics Analyst will play two critical roles within ASR's Financial...A willingness to learn about our business, leaving your desk and spending time in a manufacturing environment +… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... opportunity for you! As the Experienced Financial and ERP Analyst , you will be on a dynamic team providing...daily support to Financial Management team. + Provide financial analyst services including data gathering, budget and financial analysis,… more
- General Dynamics Information Technology (Washington, DC)
- …Directory/Exchange, and patch management support. **Optional Skills:** + Network + Voice + Help Desk + Service Desk + Project Management The likely salary ... Required:** Yes **Job Description:** We are GDIT, we are looking for Video Operations Analyst to join our team to support Federal agency at Washington, DC At GDIT,… more
- CareFirst (Baltimore, MD)
- …systems. To support these efforts CF is seeking a Senior ERP Business Analyst to join the Financial Systems team. This individual will have considerable experience ... Life Cycle (SDLC) and the inherent change management processes. The senior analyst will have excellent communication skills, both written and verbal, and the… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for a Program Analyst opportunity at a place you can have...8 years of experience (Experience with Navy acquisition and/or In- Service Programs highly preferred) + Strong customer, interpersonal and… more
- Science Systems and Applications, Inc. (Linthicum Heights, MD)
- …degree (BS) in a related field plus 3 years of experience in a business analyst role within an IT Service Management setting or an equivalent combination of ... an opening for a highly organized and proactive Business Analyst to join our team at our Linthicum facility....Other duties of this role may include, supporting front desk operations, coordinating company events, and other support activities… more