- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- Arena Technical Resources, LLC (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
- TekSynap (Silver Spring, MD)
- …team and foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer ... of industry accepted standards and best practices related to IT Service Desk operations +...QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI… more
- TekSynap (Washington, DC)
- … Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation Manager ... The TekSynap Senate ITSC V contract employees are currently supporting roles as: Program Manager Lead System Consultant System Consultant Deputy Program Manager… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in ...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- Marriott (Annapolis Junction, MD)
- **Additional Information** Bonus Eligible - Food & Beverage Front Desk PM Shift **Job Number** 25030683 **Job Category** Rooms & Guest Services Operations ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career in enterprise ... IT means connecting and enhancing the systems that matter...operate. At GDIT, people are our differentiator. As a Service Desk Support Sr you will help… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Leidos (Baltimore, MD)
- …judgment. + Experience with help desk tools such as Micro Focus Service Manager , Jira, or ServiceNow. + Strong experience resolving technical issues in ... in Incident, Problem, and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical issues. + Strong… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- TekSynap (Fort Meade, MD)
- …Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the ... peripheral equipment, system processing, and error listings + Perform IT administration and functions - user adds, moves and...ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get… more
- Goodwill Industries International, Inc. (Rockville, MD)
- …DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager , IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) SUPERVISES: ... and respond to Helpdesk requests. + Assist and maintain IT assets with managing and tracking laptop inventory. +...+ Excellent interpersonal and communication skills. + Excellent customer service skills. + Ability to maintain and support computer… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- TekSynap (Washington, DC)
- …highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help ... standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess...initiatives to enhance the quality and efficiency of help desk operations. + Collaborate with IT and… more
- General Dynamics Information Technology (Washington, DC)
- …highly skilled service desk , and to serve as a backup to the service desk manager during times of their absence. Your tertiary responsibility will be ... GDIT is seeking an experienced and results-driven Infrastructure Operations Manager to lead and oversee the operations of critical...support, IT asset management, PC lab and service desk functions to ensure cohesive and… more
- TekSynap (Washington, DC)
- …+ Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with ... Manager to oversee the quality assurance processes for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed… more
- Telesat (Bethesda, MD)
- …follow Telesat on X and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Service Manager , the incumbent provides the technical leadership and ... IT Support Technician Telesat (NASDAQ and TSX: TSAT)...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- Xerox (Washington, DC)
- Service Delivery Manager - DoD/Federal Accounts **General Information** Press space or enter keys to toggle section visibility City Washington State/Province ... 2025 Working time Full-time Ref# 20035295 Job Level Non-Executive Manager Job Type Experienced Job Field SERVICE ...administration or a related field + Strong experience of service delivery, IT or consulting coupled with… more