- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- SAIC (Fort Meade, MD)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...that are escalated to the DE team and resolves desktop incidents and issues. + Provide technical support… more
- Systems Engineering Solutions Corporation (Washington, DC)
- …maintain BIOS guide for each model desktop /laptop in GSA. + Provide Tier 3 support to ITSD/DSS/ATS (IT Support ) for Hardware/Software/Configuration ... is seeking a Microsoft Windows engineer SME to provide support for Hardware, Software and Operating systems for GSA...and Operating systems for GSA customers. Responsibilities: The Windows Desktop and OS Engineer shall perform the following (to… more
- TAD PGS, Inc. (Laurel, MD)
- …at least 5+ years of recent IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret ... We have an outstanding Contract position for anIT Desktop / Field Services Technicianto join a leading...seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading… more
- Orion Consortium (Annapolis Junction, MD)
- …of components and equipment. + Performs technical tasks and provides site support . + Troubleshoots hardware and software problems and interconnectivity issues. + ... Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... wide area networks (WAN) and unified communication (UC) services. **Responsibilities:** + Tier 2 - Provides more in-depth customer support and attempts to… more
- M. C. Dean (Annapolis Junction, MD)
- …endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...of virtual hypervisors to include VMware and Hypervisor. + Support configuration and maintenance of Virtual Desktop … more
- COMSO, Inc (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...(U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Leidos (Bethesda, MD)
- …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... of servers located in offsite data centers. + Provide Tier 3 operations support and be able...service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop… more
- COMSO, Inc (Annapolis Junction, MD)
- …of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...needed to resolve issues + Proficient with troubleshooting Windows Desktop and Server OS + Managing a desktop… more
- Leidos (Washington, DC)
- …Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...as Microsoft System Center and ServiceNow. + Troubleshooting Citrix desktop visualization environment and thin client. Basic Qualifications +… more
- CACI International (Annapolis Junction, MD)
- …1 (Help Desk) support for problem identification, diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing ... System Administration - Tiered Support Job Category: Information Technology Time Type: Full...experience with Service Management (ITSM). + If assigned to Desktop & Enclave Services: + Understanding of concepts such… more
- Amentum (Annapolis Junction, MD)
- …activities of the County Help Desk to include answering trouble calls and providing Tier 2 software resolutions. This is an operational position to include ... training and documentation for the use of hardware and desktop applications Assists with the creation and maintenance of...2 ) or more years of experience in technical support and maintenance of computer systems, including the configuration… more
- General Dynamics Information Technology (Fort Meade, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 and Tier 2 problem identification, diagnosis and ... depends on **Systems Administrator Senior** joining our team to support the US Army Intelligence and Security Command (INSCOM)....performance of the system. + Perform systems administration of desktop and server systems connected to local and wide… more
- BAE Systems (Fort Meade, MD)
- …and resolution of problems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide ... to succeed. We offer a flexible work environment to support the balance in your life and keep you...HTTP server, Tomcat + Centrify/Delinea + FreeIPA + Remote desktop tools (VNC, X11)au + Advanced TCP/IP network principle… more
- TAD PGS, Inc. (Laurel, MD)
- …at least 5+ years of recent IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret ... We are seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading university affiliated research… more
- COMSO, Inc (Fort Meade, MD)
- … for the eVDI including troubleshooting, repairing, monitoring, and testing + Provide Tier 2 and Tier 3 support to Citrix end users + Collaborate with ... Job Description: + Develops and implements applications into the enhanced virtual desktop infrastructure (eVDI). + Provides support to eVDI end-users, back-end… more
- CACI International (Annapolis Junction, MD)
- …of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians, and remote/deployed ... of industry best practices and standards for deploying enterprise desktop technologies. + The candidate assist with the Enterprise...Windows Server 2016, 2019, or 2022 + IAT Level 2 + CompTIA Security+ CE _Desired:_ + Image Processing… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status reports ... are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level...users in the areas of email, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves… more