- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...Administrator will:** + Serve as an Escalation point for Tier II help desk . +… more
- GovCIO (Annapolis, MD)
- …The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of ... tickets escalated from Tier 2 help desk staff + Collaborate with Tier 3 Subject Matter Experts (SMEs) to resolve and document their fix + Assist the… more
- IT Veterans (Greenbelt, MD)
- …and supervise Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. + Oversee the IT ticketing ... IT Help Desk Manager Greenbelt, MD . Information Technology Apply Now IT Veterans is seeking an IT Help Desk Manager to join our team in Greenbelt,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... two-week coverage - Onsite in downtown Washington, DC three ( 3 ) days per week; Monday through Friday. _This position...and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer… more
- TekSynap (Rockville, MD)
- …maintenance windows + Occasional floating shift coverage + Other tasks as assigned related to Tier 3 help desk support, system and database ... administration, computer and storage management, network management, access management, data center equipment operations management, FISMA related tasks, Non-routine change requests, and Nonroutine Operations & Maintenance tasks **REQUIRED QUALIFICATIONS** +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...TO SUCCEED: + Required Education and Experience: HS/GED + ** 3 +** **years** + Certifications: DoD Manual 8570.01-M at the… more
- Insight Global (Washington, DC)
- …Global is assisting a large cybersecurity and bug bounty client of ours in identifying a Tier 2 Help Desk partner for a direct hire opening they have. ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3 years of relevant experience in a support and/or… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...and a resident of the US for at least 3 years within the last 5 years. + Fluent… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Compliance with DoD 8570.01-M with a minimum certification of IAT Level II** The Level 3 Help Desk Specialist shall possess the following capabilities: + Six ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk according… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,...degree (AS/AA) with 1 year of experienceOR + Minimum 3 years of related help desk… more
- St. George Tanaq Corporation (Washington, DC)
- …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line support ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA)...chat, remote desktop tools, and on-site visits. + Supervise Tier 2 and Tier 3 … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues ... Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1... to 5 years in IT support or related help desk environments * Education: High School… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Inc is looking to hire a System Administrator Level 3 for a great opportunity in the Annapolis Junction...implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... System Administrator 3 Location Annapolis Junction, MD Job Code 2127...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more
- COMSO, Inc (Fort Meade, MD)
- …devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. ... of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem...with server hardware, applications and software integration + Provide Tier 3 (Escalation) problem identification, diagnosis and… more
- TEKsystems (Washington, DC)
- …must have 3 + years of professional experience supporting macOS (MacBooks). They'll provide Tier 2 and Tier 3 deskside end user support including imaging, ... with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing...management system. * Performs day-to-day activities required to provide Tier 2 and Tier 3 … more
- COMSO, Inc (Fort Meade, MD)
- …devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems (U)… more