- Caterpillar, Inc. (Irving, TX)
- …better, more sustainable world. **Job Summary:** We are seeking a highly analytical and customer -focused Customer Insights Manager to support our ... + Track and report on VoC-driven improvements and the impact of customer insights on KPIs. **What You Will Have:** **Effectiveness Measurement** : Knowledge of… more
- Amazon (Dallas, TX)
- …trust research and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we ... the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing...objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform… more
- Amazon (Dallas, TX)
- …on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we partner ... to scale our impact. We are looking for a Customer Research Manager to join our growing...combining multiple data points to translate research into actionable insights /recommendations. You are a creative problem-solver who seeks to… more
- Enverus (Dallas, TX)
- Customer Success Manager Why YOU want...Proactively offer appropriately tailored advice and bring unique industry insights to the customer and or sales ... is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make...to more than 6,000 customers in 50 countries. The Customer Success Manager will champion the … more
- AireSpring (Dallas, TX)
- …in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...ensure timely resolution. + Data & Reporting: + Analyze customer usage data to provide insights and… more
- Resideo (Irving, TX)
- …of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement ... and CTAs. + Monitor campaign KPIs and deliver actionable insights to continuously improve email performance, including engagement, deliverability, conversion… more
- American Airlines (Dallas, TX)
- …personal and work life and hop on board! **Why you'll love this job** The Manager , Customer Care Support and Accessibility is part of the Airports Division. This ... enterprise accessibility initiatives that align with regulatory requirements and customer expectations. Develop long-term strategies to improve accessibility across… more
- Amazon (Dallas, TX)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and… more
- Amazon (Dallas, TX)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... innovation, productivity, and cost-effective operations across the North America Customer Fulfillment (NACF) Organization. Our team is dedicated to working… more
- Nutanix (Dallas, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- CVS Health (Gun Barrel City, TX)
- …At Work behaviors, and setting the bar for their pharmacy team.As a Pharmacy Manager , you will lead and develop a pharmacy teamthat provides exceptional patient care ... team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking… more
- Deloitte (Dallas, TX)
- …6 years of conducting comprehensive research across multiple methodologies, driving actionable insights that shape product development and customer success + ... capabilities and skills of the experience team: As a Manager Experience Researcher for Deloitte DT-US Product Engineering team,...levels of the organization. + Proficient in using research insights to advocate for a customer -focused and… more
- CyrusOne (Dallas, TX)
- The Manager , Global Physical Security Systems & Service Delivery is a key leadership role responsible for guiding a high-performing global security service desk ... and aligning team goals with CyrusOne's strategic vision while prioritizing customer experience through programs that reduce downtime and optimize service… more
- Amazon (Dallas, TX)
- …global program teams to prevent recurring issues. By leveraging front-line insights from Selling Partner escalations, we contribute unique perspectives to programs ... Amazon's catalog and product listings ecosystem. As a Risk Manager II (RM II) on the Risk Mitigation, Escalation...root causes of escalations in partnership with the Risk Insights and Defect Elimination team, preparing risk papers, and… more
- Microsoft Corporation (Dallas, TX)
- …guidance for the team in identifying and evaluating trends and gathering customer /partner insights to map architecture and digital transformation solutions to ... and business stakeholders to influence decision-making and drive adoption. + **Translating Insights into Action:** Leverage customer , partner, and market … more
- 7-Eleven (Irving, TX)
- …course corrections and mitigation strategies as needed. + Partner with user experience and customer research teams to drive insights into customer segments ... Product Development Manager , Better For You Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/SSC-Irving-TX/Product-Development- Manager… more
- ARAMARK (Dallas, TX)
- …a quarterly marketing calendar that adapts to real-time trends, business shifts, and customer insights . + Use data to optimize ongoing initiatives and inform ... customer sentiment and behavior. + Analyze and synthesize insights into strategic recommendations that influence marketing plans and operational improvements.… more
- Proofpoint (Dallas, TX)
- …passion and customer focus to the business._ **Reports To:** Sr. Manager , Worldwide Sales Operations **About Us** Proofpoint is a leading cybersecurity company ... We're looking for a highly analytical and business-savvy **Senior Sales Operations Manager ** to join our **Worldwide Sales Operations** team. In this role, you… more
- Walgreens (Mesquite, TX)
- …the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights , to ensure growth and ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to… more
- Comerica (Dallas, TX)
- Job Description Retail Banking Center Distribution Strategy and Performance Manager The Retail Distribution Strategy and Performance Manager is responsible for ... an understanding of the banking center's role in an integrated channel customer experience. Strong communication and leadership abilities are required as the… more