- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Citigroup (Irving, TX)
- …and follow CTI Command Center Operations operating procedures, daily support practices, major incident support, etc. and provide feedback to the leadership ... experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and...team members across all platforms + Actively manage a major incident call as the senior network… more
- CyrusOne (Dallas, TX)
- …Root Cause Analysis (RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality, and learning ... SOC2, and other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or related field. +… more
- Deloitte (Dallas, TX)
- …recommendations to federal staff responsible for Enterprise Issue Resolution and Incident Response. + Manage issue and change management processes, tier ... experienced Project Manager to join our team, focusing on Enterprise Issue Resolution and Incident Response. The...ideal candidate must have a strong background in project management within the federal government and the Oracle/ Cerner… more
- WESCO (Dallas, TX)
- …of space, power, cooling, and patch panel port availability + Understand and follow incident and change management processes + Submit regular reports on move, ... issues; collect and analyze ipmi-sel data and vendor-specific platform management logs + Diagnose server and storage equipment connectivity...CCNA and CCNP preferred + 2 years in an enterprise Data Center environment with strong knowledge of data… more