- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …is looking for an experienced Sr Customer Solutions Manager to drive Customer Experience ( CX ) measurement with advertising. You will deliver on this ... done well, can greatly enhance the value of the customer experience and generate a positive return...results. Key job responsibilities * Drive the delivery of CX metrics. * Drive CX improvement. *… more
- Amazon (New York, NY)
- …a Senior Program Manager ( Sr . PM) with a strong background in Customer Experience ( CX ) product development and/or CX related initiatives for ... multiple geographies leading multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer requirements and… more
- CVS Health (New York, NY)
- …Digital product team along with monitoring key operational metrics to optimize the Digital Customer Experience ( CX ) across digital channels. This role will ... Analytics Manager will identify actionable market insights for future customer centric enhancements. + Leveraging our CX ,...our digital tools. Support + Primary contact for Enterprise Customer Experience for Digital Health Score (DHS)… more
- Bristol Myers Squibb (White Plains, NY)
- …meet the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent ... limited to, partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a… more
- Bristol Myers Squibb (Elmhurst, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol Myers Squibb (Bronx, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Bristol Myers Squibb (Manhattan, NY)
- …demand. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deep scientific dialog. The role builds ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) by meeting...care resources. Other perks like tuition reimbursement and a recognition program. **\#LinkedIn Remote** If you come across a… more
- PNC (Stamford, CT)
- …Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience ( CX ), Personal Initiative, Relationship ... serve. We are all united in delivering the best experience for our customers. We work together each day...to the company's success. As a Client Solution Specialist Sr within PNC's Commercial Banking organization, you will be… more
- Amazon (New York, NY)
- …We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ( CX ) initiatives for Retail that involve content ... multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service ... the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ _._ _You will have experience in working with products… more
- CIBC (New York, NY)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) As a ** Senior Client Service Associate** , you will support Private Wealth… more
- Comcast (New York, NY)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Programmatic Advertising; Product Information; ... data to focus on areas of success and growth while enhancing a positive customer experience . Monitors the progress of partnerships, reviews records and reports… more
- Capgemini (New York, NY)
- …the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience in working with products across ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...offer development_ + _You must have deep and broad experience in enabling CX at scale, especially… more
- CIBC (New York, NY)
- …Business Operations, Business Processes, Capital Markets, Client Service, Credit, Critical Thinking, Customer Experience ( CX ), Customer Service, Decision ... of credit authorizations, including receipt and analysis of all customer information and receipt of payments from customers. All...and Finance. **Who You Are:** + 3-5 years of experience working in financial services and knowledge of Capital… more
- CIBC (New York, NY)
- …Business Operations, Business Processes, Capital Markets, Communication, Company Policies, Critical Thinking, Customer Experience ( CX ), Customer Service, ... Markets, Commodities, Fixed Income, Treasury, etc), including up to Senior Management levels; + Partner with cross-functional groups (Middle...You Are:** + 5 - 10 years of demonstrated experience as a Business or Front Office Project Manager;… more
- CIBC (New York, NY)
- …Capital Markets, Client Coverage, Client Relations, Client Relationship Building, Credit Analysis, Customer Experience ( CX ), Financial Markets Analysis At ... Non-Bank Financial Institutions ("NBFI") Group and report to the senior coverage bankers. In this role the banker will...**Who You Are:** + With a minimum 5+ years' experience and a demonstrated knowledge within the US Non-Bank… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in defining, inventing...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... the right place. Amazon Ads is looking for a Senior Product Release Manager, Global Release Management to lead...product customer (internal and advertiser) and shopper customer . Basic Qualifications - Experience building cross-functional… more
- Amazon (New York, NY)
- Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and ... closely with country leads, category leads, product managers, data engineers, and senior management locally and regionally to define new metrics and project… more