- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- Hartford HealthCare (Hartford, CT)
- …telephones and other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to ... and productivity in all areas of our call center operation and customer service delivery by identifying improvement opportunities, and recommending… more
- M&T Bank (Ludlow, MA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- CAI (Hartford, CT)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Prime Therapeutics (Hartford, CT)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Hartford, CT)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Hartford HealthCare (Hartford, CT)
- …Group* **Title:** *Patient Service Liaison - Hartford HealthCare Call Center * **Location:** *Connecticut-Hartford-100 Pearl Street Hartford (10484)* ... the right time. We are focused on providing excellent customer service while having fun, working as...YES! ** *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Hartford HealthCare (Farmington, CT)
- …place at the right time. Here our Access Champions are focused on providing excellent customer service while having fun, working as a team and making every ... **Hartford HealthCare Medical Group* **Title:** *Credentialed Trainer - Hartford HealthCare Call Center * **Location:** *Connecticut-Farmington-9 Farm Springs Rd… more
- The Hartford (Windsor, CT)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- Humana (Hartford, CT)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Casella Waste Systems Inc. (Willimantic, CT)
- …by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service \. + Engages ... and strives to meet or exceed call center metrics while providing excellent consistent customer service \.Engages with customers to assess needs and… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- The Goodyear Tire & Rubber Company (Wethersfield, CT)
- …#carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork, Service Manager, Automotive Service Center ... responsible for managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company.… more
- Hilton (Hartford, CT)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, high\-volume contact center technology, … more
- Baystate Health (Holyoke, MA)
- …largest multispecialty group in the region. We are seeking a customer service focused individual to join our Contact Center team in Neurosciences! ... in healthcare quality and safety, and home to our Call Center . Baystate's Call ...need. **QUALIFICATIONS:** + High School Diploma or Equivalent. + Customer service background preferred. + Will need… more
- Vontier (Hartford, CT)
- …CSRs on departmental best practices. Is a leader in setting the example of world class customer service . + Conducts call monitoring and call reviews ... **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** Customer Service is the critical link...Regional Managers and Commercial Customers by providing daily operational call center support, correct product information, pricing,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations, and ... service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- Otis Elevator Company (Bloomfield, CT)
- …NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a ... customer service representative. The **working hours** for this role is...Candidate must be able to work well in a call center and team environment and understand… more