- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- IT Concepts (Hines, IL)
- …operation and user satisfaction. + May assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing ... is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point...substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System… more
- AireSpring (Chicago, IL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects… more
- Paylocity (Schaumburg, IL)
- …five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a ... the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve...a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as… more
- Anytime Fitness (Westchester, IL)
- …private training sessions, and small group training sessions. We are now looking for a LEAD TRAINER, who wants to go above and beyond impacting our club culture and ... apparel every day. You also aren't sitting behind a desk (most of the time) - you'll almost certainly...help others, so we provide access to all 24/7 full- service fitness facilities within our organization (currently 6 in… more
- Trinity Health (Maywood, IL)
- …relay of patient-related information. Duties include managing the paging system, phones, and IT help desk requests to maintain smooth unit operations. The ... accurate medical records by entering data, preparing charts, and processing service orders. Additionally, the role supports quality improvement initiatives and… more
- RLDatix (Skokie, IL)
- …service standards Additionally, this person will be responsible for: . Interacts with the Service Desk to help resolve IT -related 2nd and 3rd line ... technology infrastructure. The Infrastructure Engineer will maintain, optimize, and support our IT systems and services to ensure that RLDatix teams around the world… more
- Help at Home (Chicago, IL)
- …Develop metrics and reporting dashboards to measure performance against cost savings, service quality, and compliance benchmarks. + Lead change management ... **_Job Summary:_** The Manager, Corporate Procurement & Facilities will lead Help at Home's real estate portfolio while also...and serve as a key liaison between Finance, Operations, IT , and external partners. This is a REMOTE position… more
- Cushman & Wakefield (Chicago, IL)
- …for various positions + Coordinate with HR, department head, Office Coordinator/Office Manager, IT /Telecomm to ensure all equipment is ordered, desk is set up ... This role will directly manage operations staff, and will be responsible for service delivery through management of Operations Managers and a Facility Manager. The… more
- Paylocity (Schaumburg, IL)
- …designated work hours. Position Overview The Senior Director of Client Services will lead a high-performing team of client service leaders & professionals to ... our Enterprise segment. You will serve as the strategic lead for the delivery of exceptional client experiences, driving...for a leader who can create scalability for our service delivery model, implement process improvement and change strategies,… more
- Owens & Minor (Chicago, IL)
- …additional Supply Chain Service technology applications and the CFE Communication Support Desk as needed. + Oversees and determines project plans for major IT ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated salary range… more
- Capgemini (Chicago, IL)
- …leading **multi-country programs** across functions like Global Contact Centers or Service Desk implementations. + Familiarity with platforms like **ServiceNow** ... isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that… more
- Publicis Groupe (Chicago, IL)
- …continue redefining the future of marketing. It's also why clients rely on us to lead the way in connecting media, data, technology, and teams by what matters most - ... expectations + Develop, grow, and maintain relationships through exceptional client service + Formulate proposals for new client opportunities + Manage the… more
- TruGreen (Park Ridge, IL)
- …drive to succeed and the people skills to make every doorstep feel like a warm lead . + High school diploma or GED required (a PhD in People Skills is highly ... encouraged) + Previous sales or customer service experience is a plus, but passion and hustle...Outdoor office perks. Say goodbye to fluorescent lighting. Your " desk " comes with fresh air, sunshine, and views of… more
- Huron Consulting Group (Chicago, IL)
- …team as the expert you are now and create your future. The DBO Lead Supervisor is responsible for the oversight of teams performing revenue cycle functions across ... skills, ability to work independently, and be self-motivated are required. The Lead Supervisor will report to the Domestic Business Office leadership team. This… more
- Sedgwick (Chicago, IL)
- …benefits, and support return-to-work strategies-all while delivering exceptional service with empathy and precision.** **Key responsibilities include:** ... decisions based on received documentation, or recommends denial to the team lead in alignment with the disability plan.** **Carefully reviews and interprets detailed… more
- Sedgwick (Chicago, IL)
- …information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan. + Reviews and analyzes ... via the claimant's physician and employer. + Refers cases to team lead and clinical case management for additional review when appropriate. + Maintains… more
- Paylocity (Schaumburg, IL)
- …resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a combination of ... Location: Schaumburg, IL Compensation: Starting at $25/hour Reports To: Client Services Team Lead Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST) Primary… more
- RKON (Chicago, IL)
- …and client technical leads and Subject Matter Experts including Engineering, Operations, Service Desk , Applications, and client key stakeholders on matters ... 2 Type II certified company that specializes in providing IT migration and transformation services for the mergers and...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:… more
- Keeper Security, Inc. (Chicago, IL)
- …will handle client requests, troubleshooting, and onboarding while collaborating closely with our IT Support Team Lead , Support Manager, and Global Director of ... with any tech stack to prevent breaches, reduce help desk costs, and ensure compliance. Trusted by millions of...incoming client calls, tickets, and chats regarding product issues, service questions, and general client concerns + Coordinate and… more