- Canon USA & Affiliates (Reston, VA)
- …to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where ... concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and...and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site… more
- Terracon (Woodbridge, VA)
- …concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative , contractor's representative and others as ... or more of the following areas: + NICET Level II certification in Construction Materials Testing in one or...is due to our talented employee-owners exceeding expectations in client service and growing their careers with… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Benefits + Questions Job Announcement This position works as an Early Intervention Service Coordinator (Early Intervention Specialist II ) within the Infant and ... Early Intervention Specialist II Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5102912) Apply Early Intervention Specialist II … more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …into the field. + Attends and participates in local meetings. + Works with the client , family and service providers to resolve service delivery issues. + ... Family Safety Practitioner II -Adult Services Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4998175) Apply Family Safety Practitioner … more
- Williams Adley (Washington, DC)
- …honesty, integrity, and transparency means we frequently go beyond the typical "vendor/ client " relationship, becoming trusted advisors to our clients. Check out our ... to learn more about our team! The Opportunity: The Associate II is responsible for performing information systems security and assurance audits… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- **Job Description** The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance ... exchange. As a Case Analyst II , you will be part of a team empowered...health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue… more
- Truist (Mclean, VA)
- …high-quality strategic business reviews that drive revenue growth, retention, and exceptional client service . 9. Manage product and solution opportunity pipeline ... solve the needs of clients and prospects and ensure service levels are exemplary. * Small Business Direct Advisors...Care". 2. Meet with clients via telephone to assess client needs, review financial management practices and solutions, conduct… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …requirements. + Reviews operational requirements with project teams, management and client services groups for deployment and ongoing support. + Develops ... backups, server operating systems and networks. + Advanced knowledge of cloud service providers. + Strong cloud command line scripting skills. + Documentation skills… more
- Veterans Affairs, Veterans Health Administration (Washington, DC)
- …as appropriate the Veteran's family, caregiver and/or significant other, the Veteran's representative , visitors to VA facilities, all VA staff and other customers ... provides the Veteran's family, caregiver and/or significant other, the Veteran's representative , visitors to VA facilities, all VA staff, and other customers… more
- TekSynap (Reston, VA)
- …conduit, cable trays, copper, coax, fiber and all associated elements in the client buildings + Must follow DIA and commercial best practice procedures (BISCI, ... Code + Responsible for tasks assigned in connection with service orders and repair activities related to Category 6...ActiveTop SecretClearance with a CI Poly + Active IAT II certification (Security+), with ITIL certification desired. + 5+… more
- Ricoh Americas Corporation (Washington, DC)
- **Field Representative II , Concierge Hospitality** **POSITION PROFILE** This position will work closely with office administration to ensure we represent the ... to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client … more
- TekSynap (Washington, DC)
- …Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client /customer support, incident management, and trouble resolution for ... Experienced in utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes + Experienced in providing Active Directory Support,… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... direct operational monitoring to ensure continuity of service and rapid issue resolution. As a Frontline Account...Polygraph is mandatory. + Current DoD 8570 IAT Level II Certification (eg, Security+) required. + Associate's Degree in… more
- CACI International (Washington, DC)
- Network Installation/Cable Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and ... contact with users and supervisor/manager regarding status of open or pending service calls. + Assesses and develops long-term strategic goals for production… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …information technology tools. + Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. + ... into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ASM Research positions… more