- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... workstations and associated equipment. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst...an Employee Support Program and more. We support career advancement through professional training and ... renovations, construction, and medical services. Job Summary As an IT Customer Support Analyst ,...+ Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Customer Support Manager...always prepared to handle an emergency in a safe, professional and efficient manner. + Manages vendors contracts and ... Marketing Statement:** Washington Metro Transit Authority is seeking an IT Customer Service Manager who is experienced...support as a service provider of Information Technology customer support services. + Must include four… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a IT Support Specialist with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure...TS/SCI with Polygraph + **Location:** Tyson's, VA - On Customer Site + US Citizenship Required + Work Schedule:… more
- Amazon (Herndon, VA)
- …and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our ... challenges and helping people? Do you thrive in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of… more
- Amazon (Arlington, VA)
- …experience with On-Premise service and support encompassing: site infrastructure, in-person IT support , executive support , meeting room/AV, warehouse and ... explosive growth and is constantly moving at pace. To support this growth, IT Services (ITS) is...an excellent communicator that finds innovated ways to deliver customer experience improvements within a cross functional collaborative team.… more
- CoStar Realty Information, Inc. (Arlington, VA)
- Tier 2 IT Support Specialist- Arlington, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential ... edge in real estate. We are seeking an experienced IT Support Specialist to join our dynamic...high-priority tasks in a fast-paced environment, ensuring timely and professional support at all times. This position… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Enterprise IT Support ** **Enginee** **r I** **-** **A/V** is responsible for support and troubleshooting for all A/V equipment to include audio, video, ... the QTS organization. This hybrid role will ideally also support any IT or technical computer needs,...this position is required by law due to federal customer contracts **PREFERRED QUALIFICATIONS** + Professional certifications… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Enterprise IT ** ** Support ** **Engineer** **I** will be responsible for providing assistance where needed for common desktop support issues while ... capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor **TOTAL REWARDS** This role… more
- Navy Federal Credit Union (Vienna, VA)
- …experience in the financial sector, while assisting us to provide the high quality support that our members deserve. To be eligible for this position you must ... with hands on experience while developing his or her professional skills. *Please indicate your degree program and your...note we are only looking at students enrolled in IT related degree programs! A requirement of this position… more
- Arena Technical Resources, LLC (Washington, DC)
- …able to effectively use the firm's IT systems and provide high-quality customer service. - Handling escalated support requests including working with other ... to ensure that they are able to provide high-quality customer service to the firm's staff and clients. -...that the service desk is able to provide effective support for all IT systems and services.… more
- General Dynamics Information Technology (Washington, DC)
- … IT Maintenance Lead, you set the foundation of our overall approach to executive IT support . You act as the first point of contact for our government client ... and exhibit the exceptional technical and customer service skills to resolve issues as quickly and...are the foundation of our overall approach to executive IT support . You act as the first… more
- Koniag Government Services (Washington, DC)
- …is seeking an IT Policy/Legislative Specialist with **KPS** and our government customer in the DC Metro area. **This position requires the candidate to be able ... plays a critical role in assisting with the interpretation and implementation of IT public policy initiatives, providing strategic support and recommendations to… more
- Defense Information Systems Agency (Washington, DC)
- …and providing leadership to a team of Enterprise Help Desk employees highly skilled in IT customer support work. Serves as the senior technical analyst and ... Summary This position is in the Professional Work Category at the Senior Work Level...appointment under 10 USC 1599f. Responsibilities Serves as senior IT Specialist ( Customer Support ) with… more
- CACI International (Springfield, VA)
- … with operational experience in briefing, scheduling, coordination, management of IT Changes (maintenance activities), professional writing, and documentation. ... Enterprise IT Maintenance Activity Review Board (MARB) Coordinator Job...units for high-priority, high-risk MAs. * Provides Situational Awareness support to the Customer , including reviewing maintenance… more
- NuAxis Innovations (Washington, DC)
- …**Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of ... HDI Support Center Manager or ITSM certifications. Personal Attributes ** Customer -Focused Mindset:** + Committed to delivering exceptional customer service… more
- SAIC (Chantilly, VA)
- …and monitor/control processes. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and written) ideas, take ... IT hardware and software systems. + Understanding of customer needs and the realities of commercially available ...Benchmarking/metrics. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and… more