- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...or hardware issues. + Interacts with network services, software systems engineering, and/or applications development to restore service and/or… more
- CBRE Government and Defense Services (Mclean, VA)
- …This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and delivering basic ... user guides, quick reference materials, and video tutorials. **Experience:** + 2+ years help desk operations (Required) + 1+ years of hands-on experience with… more
- NuAxis Innovations (Washington, DC)
- …will also serve as a Knowledge Management Specialist to capture and publish help desk articles: + Classify, tag, and prepare knowledge articles for approval ... I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing...the effectiveness, productivity, and impact of the knowledge management system . + Work with subject matter experts to develop… more
- NuAxis Innovations (Washington, DC)
- …Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and ... Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (ie: ITSM tool-...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide...+ COMSEC experience + Prior government help desk experience + Experience with classified systems … more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- Intelligent Waves (Fort Belvoir, VA)
- **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist ** to support a large-scale IT migration and ongoing operations for a high-profile ... operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality ... issues, and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a TS/SCI Help Desk Specialist for the pentagon. Key Responsibilities Respond to and diagnose UNIX/Linux ... and effective problem control. Provide technical support for UNIX/Linux systems /applications within SIPRNet and GCCS Management Centers. Utilize ticket management… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- General Dynamics Information Technology (Arlington, VA)
- …special projects as required. + Use the ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for those ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems… more
- Allied Universal (Mclean, VA)
- …perks, depending on the position and eligibility. As a **Security Officer - Retail Front Desk Specialist ** in **Mc Lean, VA** , you will serve and safeguard ... clients in a range of industries such as Retail/Malls, and more. As a Front Desk professional with Allied Universal at a prestigious retail location, you will be the… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global ... role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain...powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company, is seeking a Mid-Level Audio and Video Technician / Help Desk Support with a Secret security clearance to support EHS and ... and more. Seeking onsite (no teleworking) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT team. The primary… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual ... a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
