- TEKsystems (Washington, DC)
- TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives . The ... . Individuals need to have 5+ years providing professional IT Support (with most of that supporting remote users)....Account Administration * Three (3) years minimum experience in IT Call Center environment * Three (3) years minimum… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... Government Services company, is seeking an experienced **Service Desk Representative ** with a **Top-Secret Clearance** to...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- TekSynap (Chantilly, VA)
- …catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide...Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...(NRC) projects in Rockville, MD. TekSynap currently has several IT support contracts at the NRC which have varying… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation...Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...offboarding. + Provide account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST |...Security+, Cisco, Microsoft, or others). + Experience in managing IT infrastructure, including hardware, software, and networks. + Proficiency… more
- Chenega Corporation (Lorton, VA)
- …plus. + Logistics support experience a plus. + Extensive experience in a general help desk or customer service position desired. + Knowledge of Non-Intrusion ... **Req ID:** 35579 **Summary** **Maintenance Service Representative ** **Lorton, VA** Chenega IT Enterprise...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Quorum (Washington, DC)
- …100, and has over 350 team members across the globe. As a **Business Development Representative ** , you will be at the forefront of our sales efforts, playing a key ... need Quorum. You'll receive training and professional development to help you build the foundation for your career in...Bright sunlit open office concept with your own dedicated desk (if you want it) + Inclusion & Diversity… more
- TekSynap (Washington, DC)
- … IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Providea wide range of IT support services in the field of radio and television broadcastingto the… more
- TekSynap (Washington, DC)
- …**S** + Bachelor's degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience ... exceed client expectations and contractual obligations. This role requires a deep understanding of IT help desk operations, strong analytical skills, and the… more
- TekSynap (Arlington, VA)
- …equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+ years ... lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operations. + Knowledge of networking and ... IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TekSynap (Washington, DC)
- …practices related to IT operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based software ... of IT products, along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades… more
- TekSynap (Washington, DC)
- …and best practices related toIToperations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and ... IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance,...ITSM best practices. + Education: + Bachelors in an IT -related field + Clearance: + Must possess a TS… more
- TekSynap (Washington, DC)
- … IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in ... manage, and coordinate all installation activities, ensuring successful deployment of IT infrastructure in the Senate's DC offices and local offices nationwide.… more
- TekSynap (Ashburn, VA)
- …of action, sharing actionable cyber threat intelligence used in organizational IT asset protection, trending strategic cyber threats, and situational awareness. ... courses of action; developing actionable intelligence used to protect organizational IT assets; and trending cyber threat metrics for leadership situational… more