- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... solutions. + Able to manage one or more customer service or service desk functions...and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician -Help Desk with a Secret clearance to support **EHS** and our ... the probation period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... articles. + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...our new and growing team supporting the customer's Space Mission in Virginia! **What You'll Get to Do** :… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance...system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... in the heart of our nation's capital. As a Service Desk Technician / Help...and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of...years of experience+) years' experience. + Experience in a service desk , call center, or other support… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... **Work Where it Matters** Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...**00** **We are a federal IT company on a mission to make customer experience (CX) the center of… more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... problems, giving confidence and reassurance that together we'll accomplish mission success. **Compensation & Benefits:** HIRING HOURLY RANGE: $28.00...school + At least 4 years of experience providing desk side and/or service desk … more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... Required:** Yes **Job Description:** Transform technology into opportunity as a **ACAS Technician ** , with GDIT. A career in enterprise IT means connecting and… more
- NuAxis Innovations (Alexandria, VA)
- …maintenance and support for video walls and EOC systems. + Collaborate with Service Desk Management to establish response policies and best practices. + ... **AV Technician Supervisor** Location **Alexandria, VA** \# of openings...**00** **We are a federal IT company on a mission to make customer experience (CX) the center of… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level… more