- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... NAC when required._ **Responsibilities:** * Conduct technical services and support at the Tier I level, including...causing a disruption to day-to-day operations. * Keep the Tier 1 Manager abreast of all shift… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Koniag Government Services (Washington, DC)
- …30, 2025 **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our ... Network Administrator to monitor our customer's network infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator… more
- Red River (Chantilly, VA)
- …Requirements:** + Minimum 1 years of IT experience with IT administration and support experience with windows administration and management of Active ... those around you successful. We are looking for a Tier 1 Technician with an active Secret...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the third...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- GovCIO (Washington, DC)
- …team member direction and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience. Current ITIL Foundation ... hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a… more
- Koniag Government Services (Washington, DC)
- …30, 2025 **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our ... investigate and resolve complex network issues escalated from the Tier 1 team. The Tier ...scripting/automation skills are required. **Education/Experience:** + Bachelor's degree in IT , computer science, engineering or related field + 3-5… more
- Chenega Corporation (Oakton, VA)
- …and executive summaries. **Responsibilities** + Analyze and investigate escalated alerts from Tier 1 analysts using tools such as SIEM, EDR, IDS/IPS, ... to internal stakeholders, including senior leadership. + Collaborate with Tier 3 analysts, system administrators, and other IT...mitigation strategies. + Mentor and provide technical guidance to Tier 1 NSOC analysts, including training on… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Tier I** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...Top Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- GovCIO (Fairfax, VA)
- …to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier -3- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- CACI International (Springfield, VA)
- …attribution + Performs malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate all discrepancies and provide ... CSOS Analyst - Tier III Job Category: Information Technology Time Type:...The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to… more
- TekSynap (Rockville, MD)
- …The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis, and coordination ... IT ) technicians. **RESPONSIBILITIES** + Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket...TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …providing exceptional service. The ideal candidate will bring a history of successful IT support , particularly within a defense or similar high-security context. ... team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation… more
- GovCIO (Washington, DC)
- …in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. ... hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a… more
- SAIC (Chantilly, VA)
- …Monitor will: receive training to provide base Tier 1 , and eventually, Tier 2 IT support ; directly interact with multiple customers; work closely ... In this role you will help provide 24/7/365 mission support to a variety of system applications and networks...internal training will be provided after which a Level 1 Network Monitor Certification test will be given and… more
- Leidos (Herndon, VA)
- …In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are...panels, wire wrap terminals, copper cable terminations, DSX Panel T- 1 cabling, fiber terminations. + Excellent knowledge of various… more
- NANA Regional Corporation (Herndon, VA)
- …Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join ... request for escalation to Tier II and Tier III technicians + May learn IT ...more complex problem reports or service requests to next tier of support as appropriate + Completes… more
- NANA Regional Corporation (Herndon, VA)
- …office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. ... more complex problem reports or service requests to next tier of support as appropriate. + Complete...+ Aid with the relocation and implementation of user IT equipment. + Aid with relocation for workstation cabling… more