- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- General Dynamics Information Technology (Springfield, VA)
- …in Springfield, VA. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT ... and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the...Services + Audio Visual Services + Voice and VTC Support Services + Desktop Image Management +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- Leidos (Arlington, VA)
- …with LAN technicians/network administrators to ensure efficient operation of the organization's desktop computing environment. + The Tier II Technician at Leidos ... Draft and implement standard network change requests + Provide support to Tier III network engineers for...network operations, maintenance, repairs, or upgrades + Understand layer 2 switching, including VLANs and port security + Where… more
- Systems Engineering Solutions Corporation (Washington, DC)
- …maintain BIOS guide for each model desktop /laptop in GSA. + Provide Tier 3 support to ITSD/DSS/ATS (IT Support ) for Hardware/Software/Configuration ... is seeking a Microsoft Windows engineer SME to provide support for Hardware, Software and Operating systems for GSA...and Operating systems for GSA customers. Responsibilities: The Windows Desktop and OS Engineer shall perform the following (to… more
- Insight Global (Manassas, VA)
- Job Description A client of Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Manas, VA. This primary responsibility of the ... answering chats, working the unassigned queue and being the desktop support point of contact for the...issues in an IT environment. Experience operating at a Tier 2 level Experience with Tanium Active… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...Ability to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), … more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... wide area networks (WAN) and unified communication (UC) services. **Responsibilities:** + Tier 2 - Provides more in-depth customer support and attempts to… more
- Leidos (Arlington, VA)
- **Description** **Executive Support - Desktop Support Technician II** **Job Summary:** The AFNCR IT Services program provides support services for ... new customer installs, small office moves, and technical refresh. Desktop Support handles approximately 18,000 NIPR desktops,...of scheduled maintenance or project work. + Provide hands-on support to Tier III network engineers during… more
- M. C. Dean (Arlington, VA)
- …communication skills for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + ... include but are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- Koniag Government Services (Washington, DC)
- …Modernization effort to provide a single Operations & Maintenance (O&M) consolidated support services of (1) data storage facilities, ( 2 ) hardware/software, and ... qualified professional HUD DATA Center Operations Team Lead to support KDS, and our Department of Housing and Urban...Service and Help Desk Services such as:** + Provide Tier Zero (0), One (1), Two ( 2 ),… more
- Acclaim Technical Services (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support ... DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology… more
- General Dynamics Information Technology (Springfield, VA)
- …customer in Springfield, VA. HOW A VDI ENGINEER WILL MAKE AN IMPACT Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, ... limited to: *In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators in order to resolve VDI issues.… more
- ManTech (Herndon, VA)
- …Azure Virtual Desktop environment. + Provide support to Tier 1 and Tier 2 personnel on user issues, including application assistance, network ... Rapid 7 scans. + Automate tasks and configuration items using PowerShell. + Support and troubleshoot desktop applications, including Microsoft 365 products and… more
- Leidos (Bethesda, MD)
- …the environment + Implement major system upgrades as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of ... of servers located in offsite data centers. + Provide Tier 3 operations support and be able...service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop… more
- Leidos (Washington, DC)
- …Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support ...as Microsoft System Center and ServiceNow. + Troubleshooting Citrix desktop visualization environment and thin client. Basic Qualifications +… more
- BAE Systems (Herndon, VA)
- …all new changes introduced to the system, and keep existing documentation current + Will support other Tier 1 and 2 personnel with general user issues ... and troubleshoot Microsoft Active Directory and Group Policy + Engineer, support and troubleshoot Windows desktop operating systems, including establishing new… more
- William C Brown Inc (Springfield, VA)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 2 /3 support of Unix/Windows workstations and servers, including Web ... all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3...Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to… more