- City of New York (New York, NY)
- … Representatives for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of ... (CHRMS) Remedy, Finesse - IVR and others. The Help Desk Level 1 Representatives will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support...Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as… more
- TEKsystems (New York, NY)
- …In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, ... clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's...for someone that they can train to become a level 1 /2 service desk...level 1 /2 service desk .… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid- level , and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid- level , and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for 100% ... eligible to work directly for UNIVERSAL Technologies. Position: The Service Desk / Desk Top Support...testing computer equipment. + Will be expected to handle level 1 and level 2… more
- City of New York (New York, NY)
- …systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one ( 1 ) Computer Associate (Technical Support) ... I, to function as Service Desk Associate, who will: - Promptly...assignments to deliver support within the scope of agreed Service Level Targets (SLTs) and Service… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- The Salvation Army (West Nyack, NY)
- …and services. This is a non-exempt position reporting to the Service Desk Supervisor with responsibilities of providing Level 1 technology systems ... but not be limited to, the following: + Provides Level 1 technical support for customers at...software requirements of Users and makes recommendations to the Service Desk Supervisor. + Arranges with vendors… more
- Custom Computer Specialists (Hauppauge, NY)
- …Pay will be based on experience. RESPONSIBILITIES: + Handle escalation growth from Level 1 NOC support staff + Manage and maintain VMWare infrastructure ... Help Desk Technician- Level 2 Location Hauppauge,...to document protocol and procedures + Excellent communication, customer service , time management, and organizational skills + Strong Knowledge… more
- The Salvation Army (West Nyack, NY)
- …Eastern Territorial Headquarters (THQ) in West Nyack, NY has an opening for a Service Desk Technician. This position requires exceptional customer service , ... but not be limited to, the following: + Provides Level 1 technical support for customers at...software requirements of Users and makes recommendations to the Service Desk Supervisor. + Arranges with vendors… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... member of our Service Desk team, they are partially dedicated...member of our Service Desk team, they are partially dedicated to a client...ensuring accountability is clear and expectations are always set. Level 1 & 2 Support + Use… more
- Randstad US (Farmingdale, NY)
- …Phones + Multi-tasking + Customer Service Qualifications + Years of experience: 1 year + Experience level : Experienced Randstad is a world leader in ... A Showroom in Farmingdale, NY is hiring a Front Desk Receptionist/Customer Service Representative to join their...person. We are looking for someone with at least 1 year of experience in a similar role. If… more
- IHG (New York, NY)
- …and Requirements:_** High School diploma or equivalent, plus one-year front desk /guest service experience. Some college preferred. Must speak fluent ... follow-up. 5. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest...preferred. This job requires ability to perform the following: 1 . Frequently standing up behind the desk … more
- Randstad US (Central Islip, NY)
- …+ Verify Insurance + Receptionist Duties + Demographics Qualifications + Years of experience: 1 year + Experience level : Experienced Randstad is a world leader ... medical front desk receptionist. + central islip , new york...occupations + referenceAB_4541840 job details Do you have customer service experience? Have you worked in a receptionist capacity?… more
- City of New York (New York, NY)
- …is open only to the current FDNY employees serving in a permanent Civil Service title of Associate Fire Protection Inspector. The Fire Department of the City of ... and alert building occupants; licensing qualified companies to install and service fire protection equipment and systems; certifying individuals to monitor fire… more
- Custom Computer Specialists (Hauppauge, NY)
- Level 1 NOC Technician Location Hauppauge,...team environment. This person is responsible for providing first level support for all incoming help desk ... are looking to find an individual with exceptional Customer Service and Technical Support skills to join a rapidly...be based on experience. RESPONSIBILITIES: + Escalate tickets to Level 2 NOC Technicians + Troubleshoot EMR systems for… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... The Manager will collaborate closely with various stakeholders, including technical teams, service desk personnel, and end users, to facilitate swift incident… more
- TEKsystems (Dobbs Ferry, NY)
- …campus. These individuals will provide level 2 support for escalated tickets from the level 1 help desk . The candidates should have prior enterprise ... Microsoft Office Suite, Ghost, Help desk ,Sccm,O365, Service desk Additional Skills & Qualifications: High level of customer service is a must have for… more
- City of New York (New York, NY)
- …York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated to ... providing agency staff with the highest level of technical support, dependable service , and...of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide… more