- Amazon (Arlington, VA)
- …development efforts for optimal solutions for the NA and Emerging Countries fulfillment network through equipment specification, material flow, process design, ... (PMO, Simulation, ACES, Operations, Finance, Ops Eng) to identify network problem statements and execute pilot projects that can...other cost information to develop a CAR (Capital Asset Request ) form. Ensure the funding for projects is effectively… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …processes, ensure efficient incident management, problem resolution, and service request fulfillment while optimizing resource utilization and ... the IT department or program. Accountable for ensuring continuity of computer, network , and application services for users throughout the organization and customers'… more
- SAP (Herndon, VA)
- …activities as required + Taking ownership for the incoming queue to ensure fulfillment of customers' SLAs and other contractual KPIs when required by correctly ... communities. (blog posts, tips and tricks, etc.) + Drive improvement of Knowledge quality in area of expertise, both internally & externally. + Work as functional… more
- CACI International (Chantilly, VA)
- …Support the SIAM processes including Incident, Problem, Change, Event, Configuration, Knowledge, Request Fulfillment , and Service Catalog + Support the Program's ... 5 years work experience in a Service Desk and/or Network Operations Center (NOC) providing IT SA to leadership...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more