- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) ( Ft . Belvoir,...a **Senior Help Desk Manager** for a full-time , on-site position at Ft . Belvoir. The Senior ... a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a Help … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... with Customs & Border Protection Job Category: Information Technology Time Type: Full time Minimum... but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...or IT Operations management. + Experience managing large-scale enterprise service desks with at least 75+ Full-Time … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...- Thursday11:00 PM to 7:30 AM Location Bowie, Maryland Full-Time /Part- Time Full-Time Exempt/Non-Exempt Non-Exempt Security… more
- CAI (Washington, DC)
- … Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests from associates ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst**...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …**Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0525-1386 **Employment Type:** Full Time US - CGI Federal - Making a real impact ... lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this...401(k) plan and the share purchase plan * Paid time off for vacation, holidays, and sick time… more
- Motion Recruitment Partners (Arlington, VA)
- Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician, you'll be responsible for ... staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills...presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …**Main location:** United States, Virginia, Fort Belvoir **Position ID:** J0525-1414 **Employment Type:** Full Time US - CGI Federal - Making a real impact ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In this role,… more
- CACI International (Chantilly, VA)
- …and Management (SIAM) Operations Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity:** **CACI** is seeking an experienced and highly motivated ** Service Integration and Management (SIAM) Operations Lead **...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC)… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our… more
- BJs Wholesale Club (Fairfax, VA)
- …commitment to GOLD Member Standards + Greet, Anticipate, Appreciate (GAA) + Fast, Friendly Full , Fresh, Clean Club Standards: Lead teams to deliver GOLD club ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more
- CACI International (Chantilly, VA)
- ServiceNow Configuration Management Database Technical Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... looking for a ServiceNow Configuration Management Database (CMDB) Technical Lead to support our DoD customer to implement and...to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management for end… more
- TekSynap (Arlington, VA)
- …equipment maintenance. + Oversee day-to-day operations of the Technical Control Facility Service Desk . + Troubleshoot and maintain all networks, equipment, and ... ITSM best practices. + Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a Public Safety Systems Naval District Washington (NDW) Regional Lead opportunity at a place you can make a...to obtain an Active Top Secret_ **Telework** _Yes - May Consider Full Time Teleworking for this… more
- CACI International (Chantilly, VA)
- MECM Patching Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... and services to implement and operate an enterprise SIPR ITSM solution, enterprise service desk , endpoint management and security solution, as well as… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Customer Support Manager Job ID: 250534 Location: DC - L'Enfant Plaza Full /Part Time : Full-Time Posting Open-Close 06/19/2025 - 07/04/2025 Union NRP ... relevant experience pertaining to this role in managing help desk /call center service desk and...of includes Tier I, Tier II, and Tier Ill Lead support staff. The position supervises staff operations, manages… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Clearance** _Other_ **Clearance Details** _Ability to obtain a Secret clearance_ **Telework** _Yes - May Consider Full Time Teleworking for this position_ more