- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology Doesn't Change… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a Help Desk Analyst to provide front-line technical support for end users across Windows and macOS environments. You'll handle ... ticket triage, troubleshoot hardware and software issues, and escalate complex problems to Tier II support. Requirements + 1-2 years of IT support experience + Knowledge of Windows 10/11, macOS, and Microsoft 365 + Experience with Active Directory password… more
- Humana (Atlanta, GA)
- **Become a part of our caring community and help us put health first** The Senior Data Protection Security Investigations Analyst conducts level two triage of ... data exposure or insider risks. The Senior Data Protection Security Investigations Analyst work assignments involve moderately complex to complex issues where the… more
- WestRock Company (Atlanta, GA)
- …in running mission-critical applications in high availability environments. * Familiar with help desk software and processes. * Knowledgeable in Agile/Scrum ... employing digital transformation concepts, and leveraging disruptive technology. Title Senior Analyst IT Business Systems- Atlanta, GA The opportunity: The Sr. IT… more
- NTT America, Inc. (Atlanta, GA)
- …scheduled reports. **KNOWLEDGE & ATTRIBUTES** + Proven experience as data analyst , administrative tactician or similar experience with health and safety data ... + **Sitting:** The role primarily involves working at a desk , so the candidate should be able to sit...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Public Consulting Group (Atlanta, GA)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- BrandSafway (Atlanta, GA)
- …by monitoring data related to compliance efforts. Misc: + Poster Compliance + Help desk tickets + Unemployment hearings + Translations + Global Holiday ... Calendar + Other departmental needs as required **Qualifications:** + Bachelor's degree in human resources, Data Analytics, or equivalent work experience + 2 - 4 years of experience in HR/Data + Proficiency in Excel (pivot tables, VLOOKUP, charts); experience… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more