- MDExam (Miami, FL)
- We're looking for a Call Center Manager who knows their way around a dialer like Vicidial and isn't afraid to get their hands dirty to keep things running ... been in the trenches as a supervisor in a call center , this could be your gig....the action when needed - you're not just a manager , you're part of the squad What You Bring:… more
- Mass Markets (Tampa, FL)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- CHS (Clearwater, FL)
- …audit findings with appropriate leadership, with accuracy, and work with the MPS Call Center Manager /Supervisor/Team Lead and analyze the data for ... **Overview** ** ** **Claims and Call Auditor ( Call Center ...to claims and calls and provides feedback to their Manager . + Maintains up-to-date working knowledge on regulatory requirements… more
- CDR Maguire (Miami, FL)
- CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide vital support by managing customer inquiries, applications, and cases from start to ... to effectively address customer inquiries. + Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service.… more
- AssistRx (Orlando, FL)
- …emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Nestle (Thonotosassa, FL)
- …editing shared mailbox subjects. **SUPERVISION RECEIVED:** + This person will report to the Call Center Manager **REQUIREMENTS / EDUCATION:** + High School ... our mission where you'll join a cohort of others who have chosen to call Nestle home. The Nestle Companies are equal employment opportunity employers. All applicants… more
- CACI International (Doral, FL)
- …the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES). **The Senior Problem Manager :** + Manages call center services/incident reporting ... Problem Manager Job Category: Information Technology Time Type: Full...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- ChenMed (Miami, FL)
- …training and customer service program initiatives. + Identifies quality standards for the call center and develops processes meant to evaluate training programs. ... monitor both live and recorded calls to identify effectiveness and efficiency of the call center . + Organizes and conducts training on general customer relations… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** + ... Services Supervisor provides leadership and coordinates activities of the call center department. To best serve its...annual Satisfaction Survey will be provided to the relationship manager for clients managed by the Team and the… more
- HCA Healthcare (St. Petersburg, FL)
- **Description** **Introduction** Do you have the career opportunities as a(an) Call Center Representative you want with your current employer? We have an ... of colleagues. Do you want to work as a(an) Call Center Representative where your passion for...presented by customers in a timely manner. + Notify Manager or on-duty lead of any unresolved issue and… more
- British Swim School (Orlando, FL)
- … Sales Representative Part Time * Orlando Position Title: Call Center Sales and Service Representative Report to:Sales Manager Status:Part-time ... Location:Orlando FL As a Call Center Sales and Service Representative with British Swim School...Satisfactory completion of Jack Rabbit (POS and Scheduling) and Call Center Skyprep on-line training. Roles and… more
- Elevance Health (Tampa, FL)
- …care. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. ... to close those gaps through education and assistance. **Title:** Call Center Pharmacist Consultant **Location:** This role...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- ChenMed (Miami, FL)
- …needed, require in-office presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer ... + Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Competent-level business...1 year of customer service experience required; in a call center or similar environment, a plus… more
- Bank of America (Jacksonville, FL)
- Call Center Telephone Banker- Jacksonville, FL...offered a role with Bank of America, your hiring manager will provide you with information on the in-office ... * Has an intermediate level of proficiency with computers Desired Qualifications: * Call Center experience in sales * Experience in financial services *… more
- Bosch (Fort Lauderdale, FL)
- …with market rates, Shift Differential Payment **Job Description** Product Owner and People Manager . The Product Team Leader of the Customer Service Team in the ... + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + Ownership and follow through Continuous improvement centered.… more
- University of Miami (Medley, FL)
- …the Ambulatory Access Guidelines. + Responsible for enhancing the relationship with the Call Center Operations, specifically scheduling manager & supervisor ... patient bump list, along with confirming advisory & scheduling instructions for the Call Center . This list of duties and responsibilities is not intended… more
- University of Miami (Miami, FL)
- …and safeguards University assets + Responsible for enhancing the relationship with the Call Center Operations, specifically scheduling manager & supervisor ... hrs.) Days, evenings, nights (depending on availability) occasional on call weekends may be required Work Location: UM Hospital...the Miller School of Medicine. As an academic medical center , we are proud to serve South Florida, Latin… more
- Sprinklr (FL)
- …portals for case management + At least two years' experience with telecom, call center integration, and VoIP, including developing and deploying code that ... Learn more about our culture here: The Sprinklr Way. **Job Description** **Contact Center experience is required for this role.** Working on the **Platinum Support… more
- PNC (Miramar, FL)
- …to contribute to the company's success. As a Branch & Business Center Assitant Manager (Bilingual: English/Spanish Preferred) within PNC's Retail Branch ... organization, you will be based from our MIRAMAR BUSINESS CENTER : 14495 Miramar Parkway, Miramar, Florida 33027. **Job Description**...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Eliassen Group (Tallahassee, FL)
- …would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + Project ... **Project Manager (Implementation & Deployment for Contact Center...**Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program/Project Management **Industry:**… more