- WTW (Tampa, FL)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- Siemens Energy (Orlando, FL)
- …dynamic role, you will lead the activities related to the development of Performance Optimization and related service offerings for stationary battery energy ... and technology development + Product introduction experience of utility scale performance optimization service offerings, condition monitoring analytics, digital… more
- Percepta (Melbourne, FL)
- …bring first-class service across each market we support. As a fully remote ** Customer Service Case Manager (Bilingual French)** in **Melbourne, FL** , ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager (Bilingual...Provide feedback to management for the continued and improved performance of the department to foster positive results and… more
- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will...Provide feedback to management for the continued and improved performance of the department to foster positive results and… more
- Ford Motor Company (Tallahassee, FL)
- …with internal regional teams (like Network Development, Customer Experience, Service Performance , Regional Manager , Business Development, Analysts, ... and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of… more
- Graybar (Melbourne, FL)
- Become part of the excitement. As a Manager Customer Service , you will oversee customer service , administrative, operations, and logistics staff in ... all service and administrative functions and monitor performance of related employees + Implement customer -facing...solutions + Set branch schedules, establish procedures, and resolve service failures + Collaborate with Branch Manager … more
- Michaels (Sarasota, FL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - SARASOTA/UNIVERSITY, FL Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- Chewy (Plantation, FL)
- …**What You'll Need:** + 2+ years of leadership experience in a customer service , fulfillment, or operations environment, preferably in high-volume, multi-channel ... you will guide a team of direct reports, ensuring top-tier performance , innovation, and customer satisfaction across multi-workstream support environments.… more
- WTW (Fort Myers, FL)
- …+ Directly manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and ... to join our Sales Center team as a **Sales Performance Manager .** **How the Position Works** The...direct supervisory role + Prior experience coaching and managing performance of customer service or… more
- Public Storage (St. Petersburg, FL)
- …**Qualifications** **Experience:** Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, ... is available to employees at many of our locations ( performance and tenure required for eligibility) + Our Property...spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing… more
- Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
- …for its expertise in developing, delivering, integrating, and supporting high- performance , cost-effective, uncrewed arial systems and self-driving trucks. As a ... projects and programs by leading cross-functional teams and managing/maintaining customer relationships. This position encompasses managing all phases from… more
- Textron (Tampa, FL)
- …positive relationships with both current and future customers\. Your primary goal as a Customer Service Manager will be to coordinate with Technical ... report any delays or cost changes to the Technical Service Manager \(TSM\) Upselling Opportunities: Actively suggest...parts, and warranty options to enhance the value and performance of the customer 's aircraft Service… more
- The Hertz Corporation (Jacksonville, FL)
- …overall operating performance , customer satisfaction, positive employee culture, service , budgets, safety, and vendor relations. The Manager may lead a ... The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer … more
- Brunswick (Edgewater, FL)
- …The Customer Experience Manager role will lead the charge in overseeing customer service as well as the warranty team. They will be collaborative in ... in the customer journey. + Ensure third-party customer service providers are meeting KPIs. +...plans for timely resolution + Deploy strategies to drive customer loyalty, performance , and utilization rates, NPS,… more
- Logitech (Tallahassee, FL)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead...(preferably Salesforce), and expertise in managing strategic metrics like customer lifetime value (LTV) and performance -based KPIs.… more
- Cabela's (Tampa, FL)
- …all customers. + Assists the Boat Manager to staff the Service area with customer -oriented associates; participate in interviewing and makes recommendations ... environment. + Supports a strong commitment to world class customer service and ensure a pleasant and...for selection; coordinate training; consults with Boat Manager and gives input on preparation of … more
- TruGreen (Vero Beach, FL)
- …morning meetings with other service managers to communicate attendance, route coverage, service metrics, and prioritize service manager duties, and acts ... point person for other daily Management meetings with the service team. + Works with direct manager ...to minimize customer complaints. Ensures diplomacy concerning customer service -related concerns. + Manages and assists… more
- CACI International (Doral, FL)
- Customer Engagement Manager , SME Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Local * * * CACI is seeking an experienced Customer Engagement Manager , SME to support our...in support, deconflicts scheduling items, and monitors and identifies performance gaps + Supports purchase requirements of tools, professional… more
- SHI (Tallahassee, FL)
- … Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services...performance + 2+ years working in a direct Customer support role - preferably in a global organization… more
- Textron (Tampa, FL)
- …manager \. You'll work in a team environment providing crucial updates to the Customer Service Manager to help maintain positive relationships with ... **Technical Service Manager \- Tampa, FL** Textron...Service Center, ensuring a safe and productive environment ** Performance Monitoring** : Track and analyze shop performance… more