- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** ** Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... offers highly competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II** will be part of a dynamic team that provides… more
- TekSynap (FL)
- …and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I ... Must be a US Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users. The Tier… more
- Robert Half Technology (West Palm Beach, FL)
- Description Job Summary: The Level 1 Help Desk Technician is the first point of contact for all technical support issues. This role is responsible for providing ... entry-level technical problems efficiently. Key Responsibilities: + Respond to incoming help desk requests via phone, email, or ticketing system. + Provide… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an ... to ensure customer satisfaction. * Document and track all interactions using help desk software, maintaining accurate and detailed records. * Manage and update… more
- Robert Half Technology (St. Augustine, FL)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide ... resolving basic hardware, software, and network-related issues. * Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide advanced ... practical experience. + 3+ years of experience in a Tier 2 IT Help Desk or Desktop Support role. + Proven expertise in troubleshooting and supporting Windows… more
- Robert Half Technology (Orlando, FL)
- Description We are seeking a customer-focused and detail-oriented Help Desk Technician - Level 1 to join our IT support team. As the first point of contact for ... software inventory. Process Improvement: Provide feedback on recurring user issues to help improve workflows and IT processes. Basic Network Support: Identify and… more
- Robert Half Technology (Tampa, FL)
- …with a nationally recognized leader in construction and engineering? We're on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in ... Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact. You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensuring… more
- MyFlorida (Tallahassee, FL)
- …ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the Florida Safe ... FCS (Family and Community Services) users with the Department of Children and Families. The Help Desk coverage is 24 hours per day 365 days per year. The Help… more
- Convey Health Solutions (Miramar, FL)
- …Perform a variety of troubleshooting, problem solving and monitoring tasks; log and track help desk issues and requests as a primary user contact. Job functions ... include: Technical Help Desk Tier I, Network Operations Center monitoring and analysis, and on-site Site Support desktop and mobile phone services. Also, an… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …devices, and printer/output platforms. Enterprise IT Support technical management functions including: Help Desk Tier I/Tier II, Network Operations Center, and ... and implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow. +… more
- TEKsystems (Tampa, FL)
- …support team that is the first line of defense to support the employees. Their 24/7 Help Desk team currently consists of 7 FTE's and 4 contractors, who are the ... work week for this individual will be approximately 35 hours per week Skills Help desk support, Help desk , Troubleshooting, Customer service, Service … more
- TECO Energy (Tampa, FL)
- …more! **Nearest Major Market:** Tampa **Job Segment:** Technical Support, Computer Science, Help Desk , Information Technology, Service Desk , Technology, ... application interface issues following the guidelines for IT Service Desk . A. Complete password resets for remote and in-house...resolution in knowledge base for future reference. 2. Provide desk side support to team members located at various… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... solutions to satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues when necessary for other campuses;… more
- Katmai (Orlando, FL)
- …Learning Stack (LS) program, providing operational oversight for systems, release management, help desk support, and Tiered Service Delivery Model (TSDM) ... control, and validation procedures. + Direct Tier 1 and Tier 2 Help Desk staff, processes, and reporting mechanisms, ensuring alignment with customer SLAs and… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description Position Summary: The Help Desk Support Specialist provides frontline technical support and customer service for a web-based research education ... technical issues, and maintaining detailed records of interactions in help desk software. The ideal candidate is tech-savvy, customer-focused, and thrives… more
- Commander, Navy Installations (Mayport, FL)
- …include but are not limited to: Receives, responds to, resolves, and documents help desk calls. Isolates problems between hardware, system software, application, ... Completes the process by documenting actions in the department help desk database or standard operating procedures. Requirements Conditions of Employment… more
- Fiserv (Jacksonville, FL)
- …365, Azure, and other cloud directory services + Receive, triage, document, and resolve help desk support tickets in a timely manner and document all projects ... **About your role:** You will be an IT Service Desk Engineer supporting Finxact by Fiserv providing support to...**How you'll work:** + Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future… more
- Chenega Corporation (Hurlburt Field, FL)
- …accuracy, and performance of the software and training materials, while also supporting help desk activities and customer service efforts both on-site and ... ensuring comprehensive coverage of system functionality and changes + Assist with help desk activities by responding to calls and emails related to system… more