- Robert Half Technology (Coconut Creek, FL)
- Description Position Summary: We are seeking a reliable and customer-focused Help Desk Technician I to provide first-level technical support for end-users. This ... role is responsible for answering help desk requests, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk ... real world issues on a cross-functional, fast paced team. We are seeking a Help Desk Technician that can work independently - please read below! This position is… more
- University of Florida (Gainesville, FL)
- OPS Help Desk Student Assistant Apply now ... Student Services Department: 18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative… more
- Qualus (Lake Mary, FL)
- …Overview** **Power your future with Qualus** in our Information Technology department as IT Help Desk . The primary function of this role is to provide technical ... and help desk support for incoming requests via...and help desk support for incoming requests via telephone, email, and...service response, as needed **Qualifications** + 2-3 years of Help Desk experience. + Ticket resolution and… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Jacobs (Shalimar, FL)
- …empowering communities to focus on what matters most to them - people. As a Help Desk Technician I, based in Shalimar, FL, you will provide initial support ... users though step-by-step solutions * Create, update, and manage support tickets and help desk ticketing system * Escalate complex technical issues to Tier 2 or… more
- MyFlorida (Miami, FL)
- JA Computer Technician 1 ( Help Desk Technician)- CITeS Division - (County Funded) Date: May 9, 2025 The State Personnel System is an E-Verify employer. For more ... 852900 Agency: State Courts System Working Title: JA Computer Technician 1 ( Help Desk Technician)- CITeS Division - (County Funded) Pay Plan: Career Service… more
- GovCIO (Tallahassee, FL)
- **Overview** GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6049/ help - desk -support-network-administrator%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6049_… more
- Robert Half Technology (Orlando, FL)
- Description We are offering an exciting opportunity for a Help Desk Analyst I in the Machinery Manufacturing industry located in Orlando, Florida, United States. ... many other skills. Responsibilities: * Provide support for Android devices and help with development needs * Utilize Cisco technologies to ensure smooth network… more
- Robert Half Technology (Tampa, FL)
- …with a nationally recognized leader in construction and engineering? We're on the hunt for a Help Desk Analyst to be the frontline hero of our IT support team in ... Tampa, Florida. If you thrive on solving tech puzzles and keeping operations running smoothly, this long-term contract role is your chance to make an impact. You'll dive into troubleshooting Android, Cisco, Citrix, Mac, and Microsoft technologies, ensuring… more
- Insight Global (Orlando, FL)
- Job Description Insight Global is looking for a sharp Service Desk /PC Support. They will be supporting the internal employees 70 to 200 internal that sit in another ... country. They will be managing tickets through the ServiceNow ticketing system, receiving inbound technical support tickets/calls/emails from internal company employees, could profiling/imaging machines, troubleshooting windows profile issues, active directory… more
- Kemper (Jacksonville, FL)
- …resolve basic technical hardware and software issues on the platforms for which the help desk bear responsibility via remote or onsite. + Identify and escalate ... on our promises._ Kemper is seeking a full-time Service Desk Technician. As part of our Service Desk team, you will provide first level support to district… more
- General Dynamics Information Technology (Key West, FL)
- …**Secret** **Clearance** **required** **General Dynamics is seeking (2) an experienced service desk / help desk administrators to assist supporting our ... Systems Analysis **Skills:** Cybersecurity,Data Entry Quality Assurance,File Systems,Following Protocols,Service Desk (Inactive) **Certifications:** CompTIA - Security+ - CompTIA, Microsoft… more
- MyFlorida (Tampa, FL)
- …regular preventative maintenance for desktops, laptops, and printers. Keep customers updated on help desk tickets and warranty repair statuses. + Perform support ... Avaya VoIP Telephone system. + Track and report all actions using the Service Desk + Help Desk application. Ensure a safe workplace by following issued safety… more
- BlackBox (Miami, FL)
- …ticket creation and prioritization, basic troubleshooting and resolving open incidents in the help desk as the first level of client service delivery; also ... solving or escalating the request to Tier 2 technical support staff. Ensure help desk services are delivered to clients in a high quality and professional manner… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... solutions to satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues when necessary for other campuses;… more
- KBR (Jacksonville, FL)
- …connections through the MCEN and local network providers. + Implement a customer Help Desk management system. + Implement a risk management program. Experience ... + Analyzing, identifying, fixing, and recording network and server problems. + Help Desk implementation/management. Basic Qualifications + BS degree in… more
- MyFlorida (Gainesville, FL)
- …responsible for answering, routing, escalating incoming calls, and generating and assigning help desk tickets. Providing Tier 1 IT support functions, including ... Service experience. A minimum of 1 year verifiable e xperience working in a help desk role within an IT Department or office. Preferred - Working Knowledge of… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …applications are resilient, available, and scalable. + Provide employee site support and help desk services to ensure productivity and collaboration. + Oversee ... you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs...internal events and content creation. + Modernize IT service desk and site support teams to efficiently handle service… more
- Canon USA & Affiliates (Boca Raton, FL)
- **About the Role** Responsible for providing direct technical support in a help desk setting. Primary role is to interact with specific trained customer ... technician with electo-mechanical troubleshooting. - Experience providing remote support in a help desk environment. - Must have a good working knowledge of S21… more