- MUFG (Tampa, FL)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Cisco (FL)
- …heights with a team that has your back. **Role:** We are seeking a dynamic Principal IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk ... with tool functionality, and drive a culture of Continuous Service Improvement across ITSM and the whole...processes - particularly with regard to Change and Release Management . + Assisting the ITSM Team in… more
- Ryder System (Tallahassee, FL)
- …as an expert in ITIL standards, ensuring processes and solutions align with established IT Service Management ( ITSM ) frameworks. Mentors and trains ... to accomplish measurable business process improvements. Communicates with users/business and IT staff to examine business processes and requests, develop complex… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …support to continue their critical operations. To do well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation ... a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of...include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …by you. **About the Team:** Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...support for all the ongoing incidents and aligns with ITSM 's strategic direction. Collaborating directly with the leadership team… more
- CompuCom (Tallahassee, FL)
- …will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on ** IT Service Management ( ITSM )** and ** IT Operations ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- Centene Corporation (Tallahassee, FL)
- … IT change and release manager with the setup of change management in the IT Service Management ( ITSM ) tool and adoption of improved process + ... Microsoft Office + Experience with Other: an ITIL-based support environment and with IT Service Management ( ITSM ) systems such as ServiceNow + Knowledge… more
- Ensono (Miami, FL)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- Amphenol CIT (St. Augustine, FL)
- …technical background in a variety of IT areas is required. + Experience with IT Service Management ( ITSM ) systems is strongly preferred. + Industry ... The Information Security Manager is responsible for safeguarding all IT infrastructure by monitoring security operations, responding to threats, remediating… more
- Ensono (Miami, FL)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Lockheed Martin (Orlando, FL)
- …Development Program experience * Information Technology \( IT \) Experience * Knowledge of IT Service Management \( ITSM \) * Experience/Knowledge of ... for program execution\. Lead staffing demand planning, risk and opportunity management , and process improvement initiatives\. Implement data\-driven tools to enhance… more
- Insight Global (Tampa, FL)
- …and the organization's ITSM strategy. The position involves close collaboration with IT service management leadership to implement service ... Job Description The Manager of IT Service Management is...2 years of experience in a leadership role within ITSM and at least 5 years of total … more
- ServiceNow, Inc. (Orlando, FL)
- …this role:** + Be the technical expert in how to best support [ IT /HR/Customer Service /etc.] by configuring [BU/Portfolio] Service Delivery using ServiceNow ... configuration vs. customization + Support the engagements efforts for [ IT /HR/Customer Service /etc.]-specific process definition, re-engineering, improvement and… more
- ServiceNow, Inc. (West Palm Beach, FL)
- …this role:** . Be the technical expert in how to best support [ IT /HR/Customer Service /etc.] by configuring [BU/Portfolio] Service Delivery using ServiceNow ... configuration vs. customization . Support the engagements efforts for [ IT /HR/Customer Service /etc.]-specific process definition, re-engineering, improvement and… more
- The Hertz Corporation (Estero, FL)
- …Readiness review sessions for new databases going live + Ensure adherence to ITSM 's Change, Incident and Problem Management processes + Provide on-call manager ... in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/ Service Delivery who will be accountable for the overall delivery, solution and… more
- Golden State Foods (Apopka, FL)
- …the relevant field. Experience + 6+ years of technical applications/systems support and IT Service Desk work experience. + STRONG Business application and ... ServiceNow. . Deliver excellent technical and non-technical support with outstanding customer service and end-user satisfaction promptly via ServiceNow ITSM . .… more
- L3Harris (Melbourne, FL)
- …Key responsibilities include: + Building and maintaining strong relationships with Segment and IT Service and sub- service owners to understand strategic ... Planning for IT Enablement + Work with IT Service and sub- service owners...Management certifications or relevant experience + Experience with ITSM tools (ServiceNow, Jira, ALM) + Demonstrated executive presence… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36089 **Summary** **Senior IT Systems Engineer** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... business with large business capabilities due to our shared-services Program Management Office (PMO) structure. Through our **ISO 9001:2015** certification, we can… more
- ASR Group/Domino Sugar (West Palm Beach, FL)
- …prioritizations + Strategic thinking skills + Demonstrated problem solving skills + Service Now ITSM experience preferred + Excellent interpersonal and verbal ... company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR...Redpath(R), Tate & Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The IT Services Lead - Network & Telecom reports to… more