- UKG (Weston, FL)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- MUFG (Tampa, FL)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Teleperformance USA (FL)
- …**We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM ( IT Service Management ), CRM (Customer Relationship ... Management ), and ITOM ( IT Operations Management ) offerings. In this role,...client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product… more
- CompuCom (Tallahassee, FL)
- …will possess in-depth expertise in ServiceNow Architecture and Integration, with a strong focus on ** IT Service Management ( ITSM )** and ** IT ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- CVS Health (FL)
- …we do it all with heart, each and every day. **Position Summary** **Role Description:** The IT Service Management ( ITSM ) group is seeking a highly ... you will be a vital part of our core ITSM functions, including Major Incident Management to...**Required Qualifications** + Minimum 5+ years of experience in IT Service Management , with a… more
- NANA Regional Corporation (Macdill AFB, FL)
- …our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several ... on networks and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library (ITIL),… more
- NANA Regional Corporation (Macdill AFB, FL)
- …our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several ... on networks and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library (ITIL),… more
- The Hertz Corporation (Tallahassee, FL)
- …prototyping, incremental, synchronize and stabilize, and DevOps) + Understanding and knowledge of IT service management ( ITSM ) and Information Technology ... leads and supports architecture activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including… more
- Ensono (Miami, FL)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- V2X (Melbourne, FL)
- …ServiceNow Administrator supports system enhancements, data integrity, and user support while helping to optimize IT service management ( ITSM ) and IT ... ServiceNow applications - including Incident, Change, Asset, and Configuration Management - are properly aligned with operational workflows, program requirements,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …to communicate effectively with technical and non-technical stakeholders. + Prior experience in IT Service Management ( ITSM ). **Compensation Ranges** ... manner with little to no supervision. + Troubleshoot integration issues such as system/ service accounts, API's, User Management Certs, etc. + Manage Dashboards… more
- General Dynamics Information Technology (Macdill AFB, FL)
- … Service Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Cisco,Network Infrastructures,Networking Hardware **Experience:**… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …world issues on a cross-functional, fast paced team. **Responsibilities:** + Manages ServiceNow and IT Service Management ( ITSM ) Principles to identify, ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Network Troubleshooting,SolarWinds Network Performance… more
- Lockheed Martin (Cape Canaveral, FL)
- …Python\) * Knowledge of database management principles and SQL * Familiarity with IT service management \( ITSM \) principles and practices * ... Collaborate with stakeholders to gather requirements and implement solutions * Develop and maintain custom workflows, screens, and fields * Troubleshoot and resolve technical issues * Develop and maintain documentation for Jira configuration and processes *… more
- MyFlorida (Boca Raton, FL)
- …and Release Management teams to ensure CMDB data supports Information Technology Service Management ( ITSM ) processes. Serve as a liaison for application ... and ITSM platforms, such as ServiceNow + IT configuration and asset management within operational... Service , or appointment in the Selected Exempt Service (SES) or Senior Management Service… more
- University of Miami (Miami, FL)
- …client support services across the UHealth enterprise. Oversees vendor relationships, service desk operations, and ITSM process maturity. Drives enterprise-level ... + Serves as the strategic voice of the UHealth IT customer across all service delivery channels....vendor partners. + Leads the development and governance of ITSM processes and platforms, including ServiceNow. + Oversees enterprise-wide… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …or similar ITSM platforms preferred. + Strong knowledge of incident management practices and enterprise IT infrastructure. + Familiarity with technology ... the future._** **Key Responsibilities:** + Lead and facilitate technical and management bridge calls during major incidents; assign tasks and distribute… more
- L3Harris (Melbourne, FL)
- …Key responsibilities include: + Building and maintaining strong relationships with Segment and IT Service and sub- service owners to understand strategic ... Planning for IT Enablement + Work with IT Service and sub- service owners...Management certifications or relevant experience + Experience with ITSM tools (ServiceNow, Jira, ALM) + Demonstrated executive presence… more
- Robert Half Technology (Bonita Springs, FL)
- …* Experience working with ServiceNow ITSM or similar ticketing systems. * Knowledge of IT service management frameworks such as ITIL. * Ability to manage ... long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations… more
- TECO Energy (Ybor City, FL)
- …Infrastructure Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: ... accordance with organizational audit requirements (ITGC/SOX), interfacing with other ITSM processes and ensuring the quality of IT... / Change enablement module within ServiceNow or other IT Service Management platforms. Preferred:… more