- ServiceNow, Inc. (Orlando, FL)
- …Join us as we pursue our purpose to make the world work better for everyone. ** Manager , Account Escalation Engineering (US)** **Team & Role** Our ... in to stand out. We are currently seeking a Manager to lead our US Account Escalation Engineering team. **What you get to do in this role:** This is an… more
- Sprinklr (FL)
- …brands to deliver excellent customer support experience. **Platinum Support Account Manager ** also acts as an internal escalation point, collaborating with ... role.** Working on the **Platinum Support Team** the **Support Account Manager ** is the main technical support...issues. The **PSAM** also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring… more
- Optiv (Tampa, FL)
- …understanding of relevant frameworks, compliance, and regulatory requirements. The Technical Account Manager leads and directs multiple, technical engagements ... across one or more clients under limited supervision. The Technical Account Manager manages strategic technical engagements from inception to completion,… more
- CAI (Miramar, FL)
- …time **Worksite Flexibility** Onsite **Job Summary** We are looking for a motivated Project Manager ready to take us to the next level! If you have an application ... next career move, apply now. **Job Description** We are looking for a **Project Manager ** - River Ship & Newbuild Delivery of Applications to oversee the delivery of… more
- IQVIA (Jacksonville, FL)
- …and track change orders to completion. + Participate in pricing discussions across customer account . + Serve as Project Manager for single service DM projects, ... deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter… more
- GE HealthCare (FL)
- …to team members. + Lead communications with customers and serve as escalation point for customer-related concerns including installs. + Own customer issues from ... parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region...and colleagues. + Serve as a member of the account community for key accounts. Effectively engage commercial counterparts,… more
- GE HealthCare (FL)
- …to team members. + Lead communications with customers and serve as escalation point for customer-related concerns including installs. + Own customer issues from ... parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region...and colleagues. + Serve as a member of the account community for key accounts. Effectively engage commercial counterparts,… more
- Zayo (Tampa, FL)
- …HCPS network. Serves as an answer point to the Sales Organization and an escalation point within the onsite HCPS engineering team. **This position requires that ... Network Engineer provides and maintains technical guidelines which the engineering team follows. Acts as part of a cross...to ensure prompt and professional resolution. Serve as an escalation point within the HCPS team. + Provide and… more
- Citigroup (Jacksonville, FL)
- …the sub-function/job family. **What you'll do:** + Manages a large multi-faceted project/ account /campaign or multiple projects at the same time. + Owns project goals ... business. + Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and...updates, as well as any existing or potential customer escalation issues. + Proactively follows escalation and… more
- CoreSite (Orlando, FL)
- …the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are identified and repaired ... junior staff. + Work with the site Data Center Manager to track and complete an aggressive preventive and...Provide day-to-day exceptional customer service and support. + Incident escalation and report writing + Monitor the building fire… more
- GE HealthCare (FL)
- …and follow up on commitments. + May assist Director of Service (DOS), Manager of Clinical Engineering (MCE) with employee appraisals, status changes, promotions, ... disciplinary actions, and questions. + Share on-call or service call escalation . + Function as Site Leader and is responsible for customer relationship at assigned… more
- City of Jacksonville (Jacksonville, FL)
- …and on-time payments. This position reports to the Network and Telecom Infrastructure Manager and serves as a staff senior networking engineer. This is professional ... work which involves engineering , design, configuration, monitoring, and maintaining all aspects of...such as: Visio, Solarwinds, AutoCAD, etc. + Serve as escalation point of contact for the Network and Voice… more
- Diversified (Palm Beach Gardens, FL)
- …Resolution of AV Room/system technical issues by communicating with the Client's AV Engineering team as well as Diversified Engineering and remote support teams. ... equipment. + Act as liaison with Diversified Support Management, Account Representative and Sales Teams - to move forward...Client's service ticketing system. + Collaborate with the AV Manager to plan and implement technology solutions. + Support… more
- Carnival Cruise Line (Miami, FL)
- …goods and services are delivered as contracted. This role works with their Supervisor/ Manager to establish savings targets, track, meet and report savings in monthly ... Shoreside, through frequent value add interactions. + Assist with expediting in the escalation of supplier issues and ensures all vendors are paid to terms.… more
- Lincoln Financial (Tallahassee, FL)
- …of proposed solutions on operational & infrastructure support. + Serves as an escalation point for technical issue resolution. + Provides input on the development of ... Computer Information Systems, Information Systems, Information Technology, or Computer Engineering or equivalent work experience. (Minimum Required) + 5+ years'… more