- TEKsystems (Orlando, FL)
- Description Tier 1 Agent will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will ... handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the...of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues,… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Nightwing (Pensacola, FL)
- …defense, civil, and commercial markets. Nightwing is supporting a US Government customer on a large mission critical development and sustainment program to design, ... operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem… more
- Conduent (FL)
- …** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1 ** **For The State of Iowa** **You Need to Reside in the State ... Friday 8:00 AM to 5:00 PM **Join the Conduent Customer Service Team** Come join us and grow with...or GED + Background required. + Must reside within 1 hour driving distance from Des Moines, IA **Those… more
- Katmai (Orlando, FL)
- …Management Lifecycle including scheduling, coordination, version control, and validation procedures. + Direct Tier 1 and Tier 2 Help Desk staff, processes, ... and reporting mechanisms, ensuring alignment with customer SLAs and ITSM practices. + Ensure release packages...than 25%. **WORK ENVIRONMENT** Work is expected to be remote ; however, the company reserves the right to require… more
- Katmai (Orlando, FL)
- **SUMMARY** Provide Tier 1 and Tier 2 support under a Tiered-Service Delivery Model (TSDM) for the Rating Career Domain Continuum (RCDC) Task Order under the ... and data platforms. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Emphasize customer -centric service delivery, technical issue triage, release-related communication support,… more
- Anywhere Real Estate (Tampa, FL)
- This is a 100% remote role, however the ideal candidate will be willing to work Eastern Time Zone hours. **Summary: ** As an Agent Onboarding Specialist (AOS), your ... sets up agents for success. This is a 100% remote role, however the ideal candidate will be willing...all onboardings. Support branch manager recruiting efforts for top tier agents as requested. **Qualifications:** 2 or more years… more
- Zeiders Enterprises, Inc (Jacksonville, FL)
- Description Job Title: SAIL Case Manager **This position is fully remote and able to be supported from any location. However, candidates must be available to work ... Case Managers must meet or exceed the requirements for Tier II clinical practitioners. + SAIL Case Managers must...years' experience providing case management to clinical clients. + 1 + year experience providing clinical services on a telehealth… more
- Anywhere Real Estate (Orlando, FL)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... **Responsibilities:** + Support high-expectation organizations with a laser focus on top- tier franchises to drive significant growth and engagement. + Lead field… more
- Anywhere Real Estate (Tampa, FL)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... **Responsibilities:** + Support high-expectation organizations with a laser focus on top- tier franchises to drive significant growth and engagement. + Lead field… more
- University of Miami (Boca Raton, FL)
- …departmental and individual goals may be considered. Knowledge, Skills and Attitudes: + TIER 1 essential worker that provides critical functions that cannot be ... Access at Boca Raton has an exciting opportunity for a Patient Access Representative 1 . CORE JOB SUMMARY: The Patient Access Representative 1 (On-Site) (H)… more
- Mass Markets (FL)
- …and customers Preferred (Not Required) + One ( 1 ) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class ...Do you know what it means to "Pair a Remote "? + Trouble shoot data, video, and voice (VoIP… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …needed Specific Skillset + Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required ... Role Overview: The Satellite Operations Center Technician will provide Tier 1 and Tier 2...provide daily operational support for iDirect technologies hub and remote systems supporting global TDMA/IP networks. An integral part… more
- Rubrik (Tallahassee, FL)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- NTT America, Inc. (Tallahassee, FL)
- …to reduce costs, simplify the operational support. + Creates and prepares end-user, tier 1 support, and internal documentation for system processes and ... When needed can provide support to end users from tier 1 escalations. + Collaborates with cross-functional...+ Cash Management/Treasury + Financial Consolidations + Sales + Customer Management + Accounts Receivables + Project Systems +… more
- Fujifilm (Tallahassee, FL)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product lines for ... must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within… more
- Fujifilm (Tallahassee, FL)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. The ... must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within… more
- Zoom (Tallahassee, FL)
- …building programs that connect brand engagement to business growth. We unify partnerships, Tier 1 events, social media, and advertising into one cohesive ... impact, with the goal of engaging and growing Zoom's customer base through exceptional event experiences. About the Team...structured hybrid approach is centered around our offices and remote work environments. The work style of each role,… more
- Crash Champions (Fort Lauderdale, FL)
- …routes and work assignments + Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation + Miscellaneous duties ... Teams, etc. + The ability to effectively collaborate and manage technicians using remote software (Zoom, Teams, etc.) + Ability to solve problems by identifying root… more
- University of Miami (Doral, FL)
- …departmental and individual goals may be considered. Knowledge, Skills and Attitudes: + TIER 1 essential worker that provides critical functions that cannot be ... and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED + Must possess a good understanding of the unique… more