- Aspen Dental (Tallahassee, FL)
- …set and customer satisfaction + Various duties as assigned by the Call Center Leadership team Requirements: + High School Diploma or equivalent required + Access ... + Experience working in a fast paced, customer driven environment + Previous call center experience a plus + Bilingual in English and Spanish a plus Compensation:… more
- ChenMed (Miami, FL)
- …for outbound and inbound customer service call handling related to patient scheduling , general inquiries and other patient sales and service call interactions. The ... in-office presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls… more
- University of Miami (Medley, FL)
- …of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth ... Connect Contact center and will be responsible for supporting functions that...Assists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes… more
- PVH Corp. (Sunrise, FL)
- …the store teams to maintain awareness and report concerns. + Directs the center payroll and scheduling strategies in alignment with budgets; oversees financials ... (https://www.youtube.com/calvinklein) , Instagram (https://www.instagram.com/calvinklein/) , TikTok (https://www.tiktok.com/@calvinklein?lang=en) ) **TITLE:** Center Manager **REPORTS TO:** Regional Director, and or District… more
- Carnival Cruise Line (Miami, FL)
- …contact center partner staffing levels and utilization. + Manage scheduling and optimization of exceptions for activities such as seminars; training, meetings, ... numbers are accurate and updated within Alvaria and CMS Agent Groups. Provide Alvaria training for Contact Center... Agent Groups. Provide Alvaria training for Contact Center new hires. + Analyze and maintain the entitlements,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Mass Markets (FL)
- … agent availability, analyzing performance data, and making real-time scheduling adjustments. This position requires strong analytical skills, adaptability, and ... staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring...volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage… more
- CenterWell (Clearwater, FL)
- …and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on ... health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc.… more
- Cardinal Health (Tallahassee, FL)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... distribution centers and other internal customers in accordance with scheduling , demand planning and inventory. The Representative II administers orders in internal… more
- Carnival Cruise Line (Miami, FL)
- …planning, execution and follow-up for programs and events supporting the Travel Agent distribution channel and Global Sales and Trade Marketing team of Carnival ... insure flawless execution. Create plans for all event activities including planning, scheduling , and approval of food and beverage processes related to assigned… more
- Omni Hotels (Amelia Island, FL)
- …& Spa may be your perfect match. Job Description Omni Amelia Island is a Center of Excellence for Leader in Developments! This position is for someone who wishes to ... of staff and takes corrective actions when necessary + Scheduling of staff + Maintains accurate payroll records to...the following positions as needed: + + Front Desk Agent - assist guests with the check-in and check-out… more