- Jax Federal Credit Union (Jacksonville, FL)
- …and productive working relationships with direct reports, user departments, senior managers, and vendors. Oversee work in-take, assignment, quality assurance ... (ILP) as outlined by Training Department. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;… more
- ReturnPro (Miami, FL)
- …client accounts. You will be responsible for nurturing relationships, driving customer value, delivering on contractual commitments, and unlocking opportunities for ... high-impact role requiring cross-functional collaboration, operational acumen, and a customer -first mindset. Primary Responsibilities/Essential Functions This job description in… more
- Confluent (Tallahassee, FL)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Corcentric (FL)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based ... want to do it for a company with a bright future, join us at Corcentric. As a Senior Customer Success Manager, O2C you will: + Serve as a client executive… more
- Acxiom (Tallahassee, FL)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Tallahassee, FL)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- ServiceNow, Inc. (Orlando, FL)
- …for understanding business and technical problems addressed by the Customer Success Program evolving products and business needs (security, upgrades, ... are building in **Orlando** . The role of the ** Senior Technical Accelerator** **Consultant** is part of...and accelerates customers' time-to-value. As part of the global customer success organization, this role will help… more
- ServiceNow, Inc. (Orlando, FL)
- …unique perspective when working on technical issues for customers. **Qualifications and technical skills that will lead to your success :** + Experience in ... daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the...function or industry. + 5+ years of experience in customer -facing technical support roles, preferably in enterprise… more
- Fujifilm (Tallahassee, FL)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- Chewy (Plantation, FL)
- **Our Opportunity:** The HR Systems & Solutions team is seeking an experienced ** Senior Technical Program Manager (TPM)** to join the Service Delivery ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
- ServiceNow, Inc. (Orlando, FL)
- …our customers have seamless, efficient, and exceptional experiences. We are seeking a ** Senior Staff Technical Program Manager** to join this high-impact team ... & Role** At ServiceNow, we make the world work better for everyone. Our global ** Customer Service & Support (CSS) team** is at the heart of that mission, ensuring… more
- Republic Services (Tampa, FL)
- …to ensure acceptance and disposal of waste materials. This position will troubleshoot technical issues and contribute to the overall success of the organization ... to offer solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer … more
- CAE USA INC (Tampa, FL)
- …Managers on all technical matters. Act as the focal point for all customer technical matters with hands on solutions to hardware and software problems. + ... and priorities; clarifies roles and responsibilities within the team. Acts as technical link between CAE and customer . Essential Duties and Responsibilities… more
- Coinbase (Tallahassee, FL)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- The ODP Corporation (Boca Raton, FL)
- …+ Proven success in leading cross-functional initiatives that improve customer experience and operational performance. + Strong technical skills: SQL, ... **Overview** VEYER is looking for a strategic and analytical Senior Manager to lead initiatives that enhance customer operations and experience. This role will… more
- IBM (Naples, FL)
- …Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, ... your unique skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible… more
- L3Harris (Melbourne, FL)
- …closely with business development and senior management to respond to customer needs with technical presentations, white papers and proposals; requests for ... gaps and influence customer solution space + Demonstrated entrepreneurial success + Demonstrated quick reaction technical team leadership experience +… more
- Finexio (Orlando, FL)
- …stakeholders. + Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI. Critical Success Competencies Accountability & ... world-class team to support our next phase of scale. Position Overview As Lead/ Senior Product Management, you will be responsible for leading the end-to-end delivery… more
- JBT Corporation (Lakeland, FL)
- …what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides ... and Advance with Innovation. The Opportunity You will offer technical and research support to the Diversified Food &...thermal process consulting services. You will report to the Senior Manager of Innovation. + Provide Process Authority validation… more
- UKG (Tallahassee, FL)
- …Gainsight and CRM experience, including understanding of several of the following Customer Success and Renewals processes: subscription management, customer ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...key role in transforming our enterprise systems landscape. The Senior Manager, GTM Product Leader will be a transformational… more
