- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Queue Manager ** to join our team in **Doral, FL.** This position is one of four ... senior lead positions reporting to the Operations lead. Scope...Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations… more
- Capco, a Wipro Company (Orlando, FL)
- …the Job:** The Capco IT Analyst role reports directly to the local regional IT Manager and is responsible for first- and second-line IT Support alongside a Senior ... passwords and troubleshooting + Managing the local service desk queue and responding to queries from Capco employees +...Able to work under pressure from tight deadlines and senior executive support requests Excellent people and social skills… more
- CHS (Clearwater, FL)
- …their providers, as well as transparency in reporting results, trends and issues to Senior Management and clients. + On an ongoing basis, monitoring the phone system ... Team in meeting service levels by signing into a queue and handling calls. + Responsible for managing the...established. This may include formal or informal designation of senior representatives or team leaders to support the remainder… more
- ChenMed (Miami, FL)
- …Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement predefined processes. **ESSENTIAL JOB ... problems. + Monitors helpdesk for tickets assigned to the queue and processes based on priority. + Performs other...+ Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Knowledge of… more
- MUFG (Tampa, FL)
- …more details. **Job Overview:** In this role you will collaborate with other senior technical team members and other developers to conceptualize, design, and deliver ... are on time. + Conduct project deep-dive meetings with the TDO Program Manager to escalate risk/issues timely. + Monitors project spending versus budget. + Develop… more