- Capgemini (Orlando, FL)
- … Service Delivery Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ensuring the ... large team while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects of end-to-end… more
- Kemper (Jacksonville, FL)
- …an experience to our stakeholders that delivers on our promises._ Kemper is seeking a full-time Service Desk Technician . As part of our Service Desk ... resolve, and document issues and resolutions. **Position Responsibilities:** + Filters Service Desk calls and provides basic support and troubleshooting,… more
- General Dynamics Information Technology (Key West, FL)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician ** **Key West, FL** **Secret** **Clearance** ... Family:** Systems Analysis **Skills:** Cybersecurity,Data Entry Quality Assurance,File Systems,Following Protocols, Service Desk (Inactive) **Certifications:** CompTIA - Security+… more
- AssistRx (Maitland, FL)
- Position Overview: The IT Service Desk II Technician is integral to the IT Support Team at AssistRx, responsible for providing advanced technical support and ... complexity IT issues and serve as a resource for junior technicians. The IT Service Desk II Technician will work with a variety of technologies, including… more
- CompuCom (Tallahassee, FL)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Technician ** to join our team in **Doral, FL** . **Responsibilities include but ... and updating existing ones as needed + Logging all service requests and updating tickets as needed + Systems...+ Experience supporting DoD programs. + Experience in IT service management and ITIL processes. + Knowledge of ITSM… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …real world issues on a cross-functional, fast paced team. We are seeking a Help Desk Technician that can work independently - please read below! This position is ... incidence response, and escalation supporting the US BICES-X Coalition Support Service Desk . In addition, position requires attention to detail and ability to… more
- Robert Half Technology (Coconut Creek, FL)
- Description Position Summary: We are seeking a reliable and customer-focused Help Desk Technician I to provide first-level technical support for end-users. This ... issues. + Log, track, and document all incidents and service requests using the help desk ticketing system. + Assist with password resets, account unlocks,… more
- CACI International (Doral, FL)
- Field Service Technician Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: ... CACI is seeking an experienced and highly skilled Field Service Technician (FST), Lead to join our...cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components… more
- Serco (Orlando, FL)
- **Position Description** Serco, Inc has an immediate opening for an **IT Field Service Technician ** . Serco has a highly engaged Desktop technical team ... an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP… more
- CACI International (Doral, FL)
- Field Service Technician , Journeyman Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... is seeking an experienced and highly skilled Journeyman, Field Service Technician to join our team to...cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services and/or logistics services… more
- MyFlorida (Lake City, FL)
- …shelf and Department developed applications, as needed or assigned. Assigns service desk tickets to the appropriate technician or group for proper resolution ... 1109 S Marion Ave Lake City, Florida 32025 Your Specific Responsibilities: Monitors Service Desk queue and resolves support tickets as assigned. Documents work… more
- MyFlorida (Bartow, FL)
- …to the Office of Information Technology (OIT). Monitors and assigns service desk tickets to the appropriate technician or group for proper resolution and ... Bartow, FL 33830 Anticipated Pay: $1,685.90/biweekly Your Specific Responsibilities: Monitors Service Desk queue and resolves support tickets as assigned.… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Work with end users and department heads to identify and document required network service levels + Provide service desk and technical support to users. ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more
- Sierra Nevada Company, LLC (Shalimar, FL)
- …enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel ... innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and...diagnose, resolve, and respond to local IT incidents and service requests. Support will take place in a primarily… more
- MyFlorida (Miami, FL)
- JA Computer Technician 1 (Help Desk Technician )- CITeS Division - (County Funded) Date: May 9, 2025 The State Personnel System is an E-Verify employer. For ... 852900 Agency: State Courts System Working Title: JA Computer Technician 1 (Help Desk Technician )-...technology incidents or requests for other CITeS units. The Technician 1 provides excellent customer service by… more
- Jacobs (Shalimar, FL)
- …communities to focus on what matters most to them - people. As a Help Desk Technician I, based in Shalimar, FL, you will provide initial support through ... users though step-by-step solutions * Create, update, and manage support tickets and help desk ticketing system * Escalate complex technical issues to Tier 2 or Tier… more
- Marriott (Kissimmee, FL)
- …Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others ... STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well… more
- MyFlorida (Deland, FL)
- …as needed or assigned. Directs the monitoring and assignment of service desk tickets to the appropriate technician or group for proper resolution and ... / Office of Information Technology OPEN COMPETITIVE SELECTED EXEMPT SERVICE CONTACT PERSON:Danielle DeCosta CONTACT PHONE NUMBER:### CONTACT EMAIL...to ensure all Service Level Agreements are met in a timely manner.… more
- Pearson (Tallahassee, FL)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more