- TIAA (Dallas, TX)
- **Senior Customer Advocate - Brokerage** The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... phone-based, world-class customer service . This job contributes to the...contributes to the organization's initiatives by acting as an advocate for participants' long-term financial success. This individual's expertise… more
- Subaru of America (Coppell, TX)
- …the customer and to look at situations from multiple perspectives. As a Customer Advocate , you will make connections with our customers to foster brand ... 180 days onboarding] EDUCATION/EXPERIENCE BA/BS with at least 2 years of relevant customer service work experience OR high school diploma with minimum of 6 years… more
- HUB International (Dallas, TX)
- …manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client ... and Account Executives in the capacity of a Client Advocate by utilizing Benefit Connector, a benefits administration software....pauses, emphasis and correct pronunciation + Display team and customer service attitude + Ability to apply… more
- US Anesthesia Partners (Dallas, TX)
- …able to establish proficiency in using the IDX practice management system. + Excellent customer service skills. + Ability to multi-task effectively. + Data entry ... policy as directed by management. EDUCATION/TRAINING/EXPERIENCE: + Minimum 1 year of customer service or billing collections experience preferred. + High-school… more
- Sedgwick (Irving, TX)
- …line of business preferred. **Experience** Two (2) years of administrative and/or customer service experience or equivalent combination of education and ... to Work(R) Fortune Best Workplaces in Financial Services & Insurance Consumer Care Advocate **Our teams connect!** **We collaborate onsite and have a hybrid work… more
- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...+ Partner with Product and Support teams to relay customer feedback and advocate for product improvements.… more
- Cabela's (Fort Worth, TX)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- ThermoFisher Scientific (Dallas, TX)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... plan for each customer . CSM will monitor customer progress and act as an internal advocate... expectations, decide on success criteria, and understand individual customer needs. * Work closely with the service… more
- Chewy (Richardson, TX)
- …** Advocate for a Customer -First Culture** , ensuring alignment across Customer Service and partner teams. + **Utilize data analytics** to assess trends, ... is seeking a **Senior Program Manager, Voice of the Customer ** to lead and drive one of our VoC...sense of urgency in resolving defects. As a key advocate for our customers, you'll ensure potential issues are… more
- Palo Alto Networks (Plano, TX)
- …process in mission critical environment + Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... where we all win with precision. **Your Career** Our Customer Sucess Engineers provide product-level expertise in account setup,...achieve their required outcomes with a product or a service through tailored end to end technical execution &… more
- Microsoft Corporation (Dallas, TX)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... explain highly technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels. Take ownership and work towards a… more
- Microsoft Corporation (Dallas, TX)
- …guidance, partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... explain highly technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels. Take ownership and work towards a… more
- Amazon (Dallas, TX)
- …change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these ... and long-term direction for a program that is the flywheel for customer change management, by different customer persona's/industries/verticals. * Own and… more
- Capital One (Fort Worth, TX)
- Customer Growth, Relationship Manager - Business Cards & Payments (West Texas) **Territory:** **West Texas (Ft Worth, Midland/Odessa, San Angelo, Abilene, Lubbock, ... with a high sense of urgency to deliver on customer needs. Our Customer Growth team works...will have an entrepreneurial spirit and serve as an advocate for our customers. They will be innovative and… more
- Amazon (Dallas, TX)
- …and tactical issues. - Be involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application ... appropriate prioritization for fixes and/or responses. - Champion and advocate for customer requirements within AWS (eg...offerings - 6+ years of experience working in a customer -facing service delivery or technical account management… more
- Cisco (Dallas, TX)
- …internal stakeholders. + Structure large, creative financial proposals that align to the customer 's business and technical requirements. + Advocate on behalf of ... Service Provider Account Executive Apply (https://jobs.cisco.com/jobs/Login?projectId=1444162) + Location:Offsite,...require domestic and potentially some international travel to visit customer sites and key customer stakeholders. +… more
- Southland Industries (Carrollton, TX)
- …in-house technical advice and support whenever necessary. Ensure each proposal satisfies the customer 's scope of service . 9. Maintain positive relations with ... Service Operations personnel.Thoroughly identify/clarify customer 's scope of service prior to the...status prior to contract expiration. 11. Act as the customer 's advocate when performance or billing issues… more
- Southland Industries (Carrollton, TX)
- …in-house technical advice and support whenever necessary. Ensure each proposal satisfies the customer 's scope of service . + Maintain positive relations with ... Service Operations personnel. Thoroughly identify/clarify customer 's scope of service prior to the...status prior to contract expiration. + Act as the customer 's advocate when performance or billing issues… more
- Veterans Affairs, Veterans Health Administration (Dallas, TX)
- …Provides the team formal and informal training information related to patient advocacy service , customer service , techniques, and resources needed to educate ... following Competencies for this position: Automated Data Processing (ADP) Security Customer Service Green Environmental Management Systems (GEMS) Health/Safety… more
- Synchrony (Dallas, TX)
- …grow new accounts, sales, and profitability of the program. + Analyze customer journeys, conversion funnels and user behavior to identify opportunities for ... in the digital wallet experience. Develop solutions to influence data driven customer experience changes at scale, and drive incremental program performance + Design… more