- Meta (New York, NY)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global ... solutions, projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- Amazon (New York, NY)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role ... span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Panasonic North America (Newark, NJ)
- …Come join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust...Insurance + Paid Parental Care Leave + Employee Referral Program + Educational Assistance + Flexible Work Program… more
- Meta (New York, NY)
- **Summary:** Meta is seeking a Program Manager to join our Sales Experience & Insights team within the Global Operations organization. As part of the Sales ... drive business growth in the region. **Required Skills:** Sales Experience & Insights Program Manager ...Qualifications:** Minimum Qualifications: 7. Bachelor's Degree 8. 7+ years experience with program management, customer … more
- Teva Pharmaceuticals (Parsippany, NJ)
- Senior Manager , Marketing - Customer Experience Date: Jul 15, 2025 Location: Parsippany, United States, New Jersey, 07054 Company: Teva Pharmaceuticals Job ... improvements and program return on investment (ROI). + Project management experience and the ability to manage and coordinated projects with multiple internal… more
- Amazon (New York, NY)
- …Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program . The Senior Customer ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager … more
- American Airlines (Newark, NJ)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... supports a mission that makes a difference-apply today! Senior Program Manager (Power & Actuation Systems) Overview:...+ Proactively drive achievement of major milestones and high customer satisfaction + Using industry experience to… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... work collaboratively within cross-functional project teams.** **Role Description** **The Live/Insights Customer Success Manager ** **is key to ensuring our… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Amazon (New York, NY)
- …from effectively resolving customer issues in the first contact. The Sr. Program Manager will also define and build scalable programs to onboard new ... visit https://advertising.amazon.com/retail-ad-service. We are looking for a dynamic Sr. Program Manager to envision and lead development...and tech owners to deliver and scale an exceptional customer experience . You will set goals to… more
- Amazon (New York, NY)
- …support to all customers in your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with other ... roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide...communication skills, and a passion for delivering a great customer experience . Key job responsibilities Working backward… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... supports a mission that makes a difference-apply today! Senior Program Manager (Space Systems) Position Profile: The...Engineering Degree required + 15 or more years of program management experience + PMP certification preferred… more
- Amazon (New York, NY)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... Education space by paving the way for innovation through customer advocacy? Do you have the program ...'s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Amazon (New York, NY)
- …and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also package best ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...case development, realizing customer benefits, and successful program completion experience - 5+ years of… more
- EPAM Systems (Basking Ridge, NJ)
- …domain technologies to drive successful program execution and ensure exceptional customer experience . This role requires a hands-on leader who can navigate ... Customer Success Delivery Manager - Telecom...key performance indicators (KPIs) and productivity/delivery metrics and optimize customer experience + Compliance & Risk Management:… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 7+ years of customer -facing ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Mastercard (New York, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , Dynamic Yield Dynamic Yield by Mastercard ... is on the lookout for a "dynamic" Customer Success Manager to join our team....dedicated both internally and externally to meet/exceed project and customer expectations -Review overall program status with… more