- Sage Hospitality Group (Alexandria, VA)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more
- Aimbridge Hospitality (Arlington, VA)
- …+ Maintain a friendly and warm demeanor at all times. + Set the standard for guest relations at the Front Desk. + Obtain all necessary information when taking ... in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must...Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that… more
- Marriott (Washington, DC)
- …Maintains accountability for achieving revenue goals, team booking pace goals, guest and associate satisfaction and overall financial performance of hotels within ... * High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an… more