- Abbtech Professional Resources (Washington, DC)
- …technology for the District Maintain service level agreements related to Desk Side support Service /Incident requests Work with other technical ... with users. Position Description: Resolve technical issues and close out assigned Service /Incident requests within the agency's Service Level Agreements Adhere… more
- General Dynamics Information Technology (Washington, DC)
- …point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible for ... Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate must a US Citizen (without dual… more
- SAIC (Washington, DC)
- …Deskside support Engineer with a minimum of 3 years of experience providing desk side support, acting as mid-level engineer specializing in troubleshooting of ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. Duties: + Escalation point for Junior level desk side engineers. + Ability to act… more
- SAIC (Washington, DC)
- …support Engineer + Candidates need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act… more
- SAIC (Washington, DC)
- **Description** Desk Side Engineer ‐Junior Experience: Deskside support engineer with a minimum of two years of experience providing Tier 2 deskside end user ... procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...Experience or Certifications: + ITIL V4 Foundation + Customer Service Experience + Hands on deskside user assistance and… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...to Tier I support **Essential Functions:** + Provide onsite desk - side and remote technical support. The onsite… more
- Silver Diner Development, LLC (Bethesda, MD)
- …the sacrifice of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm, and energetic people to ... the face of our brand to the guests. Front Desk Coordinators set the tone for our guests' visit...'Most Diverse Places to Work' + One of Full Service Restaurant Magazine's '20 Full Service Restaurants… more
- General Dynamics Information Technology (Newington, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing issues ... solutions. + Able to manage one or more customer service or service desk functions...Systematically interprets user problems and identifies solutions and possible side effects. + Uses experience to address user problems… more
- Amentum (Washington, DC)
- …+ Vocational/technical training beyond high school + At least 4 years of experience providing desk side and/or service desk IT support, specializing in ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to...current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed… more
- Leidos (Washington, DC)
- …Department of Justice. The program provides a range of IT services, including help desk , desk side support, Windows workstation engineering and maintenance, ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...will be responsible for ensuring the successful delivery of Desk Side Support services to a Federal… more
- NANA Regional Corporation (Arlington, VA)
- …professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides training and desk - side support to assist our government client in achieving ... **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington,...training to new or first-time users in a mixed classroom/ desk - side assistance training environment. Help Desk… more
- Select Medical (Bethesda, MD)
- …- starting at the front desk . That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our ... for additional insight into the work of our Patient Service Specialists! **Details/Schedule:** + Center Location: Bethesda, MD +...+ Health Care Experience + 1 Year of Front Desk Experience **Additonal Details:** + Front desk … more
- Select Medical (Bethesda, MD)
- …- starting at the front desk . That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our ... the video below for additional insight into the work of our Patient Service Specialists! **Details/Schedule:** + Center Location: Bethesda, MD + Type of Employment:… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing customer operational desk - side break fix support tasks and activities...needs. **Please Note:** This position is covered under the Service Contract Act and is subject to minimum wage… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... Services team. The candidate will be responsible for direct desk - side support to the customer, troubleshooting and...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- BJs Wholesale Club (Alexandria, VA)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk ....to bend, climb, crawl, kneel, push, pull, reach, move side to side , stoop, and climb ladders/step… more
- SAIC (Washington, DC)
- …networking, integration, and domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act independently in a customer ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...with a minimum of 7 years of experience providing desk side support, acting as IT Support… more
- Koniag Government Services (Arlington, VA)
- …Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with ... + Configures and enhances core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, and Reporting +… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …technology for the District + Maintain service level agreements related to Desk Side support Service /Incident requests + Work with other technical ... users. **Position Description:** + Resolve technical issues and close out assigned Service /Incident requests within the agency's Service Level Agreements +… more
- ManTech (Washington, DC)
- …+ Lead and provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced hardware and software analysis including product ... applications or systems to assess their effectiveness. + Offer desk - side support to executive-level users and manage...STIGs. + Availability to respond to critical incidents or service requests on a 24/7 basis. + Excellent communication,… more
