- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- Dentons US LLP (Washington, DC)
- Senior Enterprise Database Administrator Chicago, IL, USDallas, TX,...Assist with end user issues and service desk tickets where Level 3 support is ... Louis, MO, USKansas City, MO, US Oct 18, 2025 ** Senior Enterprise Database Administrator** Dentons US LLP is currently...the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will… more
- Epsilon, Inc (Washington, DC)
- …experience in Cisco WLAN technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet ... network components and provide top level (Tier 3) technical support to customers and all service -related problems....perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Commvault (Washington, DC)
- …with customer/prospect leadership. + Coordinate the involvement of company personnel, including support , service , and management resources, in order to meet ... expectations. + Manage a matrixed sales team; liaison with clients, Deal Desk , inside sales, partners, channels, sales engineers, professional services, finance and… more
- Epsilon, Inc (Arlington, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Arlington, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Amentum (Washington, DC)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …a dynamic agent with focus on delivering premier customer service . The Front Desk Associate (HR Associate Senior ) will be the face of the Human Resources ... Front Desk Associate (HR Associate Senior ) -...+ Knowledge of Human Resources practices + Excellent customer service experience This position is located at the Glen… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in ... the Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- NBC Universal (Washington, DC)
- …mobile). In this position, you will work directly with the Washington Assignment Desk Managers, producers, senior producers, and correspondents. The Assignment ... of Assignment Desk Editor and collaborate with assignment editors, producers, senior producers, and correspondents to help pitch, write and produce news content… more
- NBC Universal (Washington, DC)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... The NBC News Washington Bureau is seeking an Assignment Desk Editor to collaborate with the Washington, DC News...in high pressure situations and multitask. + Collaborate with Senior Managers of all platforms on planning and execution… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- M. C. Dean (Vienna, VA)
- …+ Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
- Amentum (Fort Belvoir, VA)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- CACI International (Springfield, VA)
- Senior End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment,… more
