- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER AGENT ( HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call...sales, back-office, chat, or administrative support in a contact center environment + Work at home experience + State… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Determining work procedures, preparing work schedules, and expediting workflow + Responsible for hiring , coaching and terminating call center employees + Be ... excellent communication skills, we need your help in managing call center sales agents. While your team...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Fannie Mae (Plano, TX)
- …underwriting, or servicing. * Minimum of 3-5 years of experience in an outbound call center or inside sales role. * Prior people management experience. Strong ... services. In this role, you will support targeted outbound call campaigns to existing Fannie Mae clients to promote,...Ability to manage through change and be a change agent for your team. * Excellent problem-solving skills. *… more
- JPMorgan Chase (Plano, TX)
- …design and integration to CCaaS migration and continuous optimization + Designs AI-driven call flows and automation that reduce agent transfers, improve call ... IVR, and agentic AI, aligned with customer experience goals and contact center transformation initiatives. + Leads end-to-end implementation of IVR, voicebot, and… more
- NTT DATA North America (Dallas, TX)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we… more