- Carrington (Plano, TX)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- HUB International (Dallas, TX)
- …manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client ... and Account Executives in the capacity of a Client Advocate by utilizing Benefit Connector, a benefits administration software....pauses, emphasis and correct pronunciation + Display team and customer service attitude + Ability to apply… more
- WTW (Dallas, TX)
- …and client service plan. Partner with the producer or Client Advocate to facilitate and lead external strategy meetings. Ensure in-session documentation is kept ... casualty insurance client relationship management efforts and coordinating all service activity at the program level. The ACA is...to work a flexible work schedule as agreed + Customer and relationship management focus + Negation skills -… more
- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...+ Partner with Product and Support teams to relay customer feedback and advocate for product improvements.… more
- Palo Alto Networks (Plano, TX)
- …process in mission critical environment + Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... where we all win with precision. **Your Career** Our Customer Sucess Engineers provide product-level expertise in account setup,...achieve their required outcomes with a product or a service through tailored end to end technical execution &… more
- Nutanix (Dallas, TX)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Amazon (Dallas, TX)
- …change management communications from AWS. You will work directly with different customer persona's to define requirements for each vertical/industry and feed these ... and long-term direction for a program that is the flywheel for customer change management, by different customer persona's/industries/verticals. * Own and… more
- Amazon (Dallas, TX)
- …and tactical issues. - Be involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application ... appropriate prioritization for fixes and/or responses. - Champion and advocate for customer requirements within AWS (eg...offerings - 6+ years of experience working in a customer -facing service delivery or technical account management… more
- Capital One (Plano, TX)
- …have negative impact on operations and partner with vendors to proactively remediate + Advocate for exceptional customer service and quality (ie compliance ... Are you a dynamic, analytical leader who is passionate about delivering top-notch customer experience while cultivating a high-performing group? If you are a strong… more
- TEKsystems (Dallas, TX)
- …* Ensure Koya Medical's compliance with all state and federal regulations Skills Customer service , Customer support, Inbound call Top Skills Details ... Description Job Summary The Patient Advocate will answer inbound calls and emails from... Customer service , Customer support,Inbound call Additional Skills & Qualifications… more
- The Cigna Group (Dallas, TX)
- …better health outcomes for our customers. They focus on key areas of partnership including: + Customer Strong - Make a WOW difference for our customers + Me to We - ... Be Bold: Challenge the status quo + Listen to Advocate : What matters to you, matters to us +...you'll make a difference** : * Provide onsite face-to-face customer coaching and support. * Identify customer … more
- Capital One (Plano, TX)
- …for the next generation of developers at Capital One.** **In this role, you will advocate for the needs of the customer while building our platform roadmap. You ... developers work, and genuinely and thoroughly empathize with internal and external customer needs. You are comfortable in conversation with engineering teams as well… more
- The Cigna Group (Dallas, TX)
- …better health outcomes for our customers. They focus on key areas of partnership including: + Customer Strong - Make a WOW difference for our customers + Me to We - ... Be Bold: Challenge the status quo + Listen to Advocate : What matters to you, matters to us +...you'll make a difference** : * Provide onsite face-to-face customer coaching and support * Identify customer … more
- Deloitte (Dallas, TX)
- …all levels of the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Adept at conducting ... An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for...and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that… more
- SitusAMC (Dallas, TX)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... strategic partnerships with clients, ensuring the delivery of exceptional service , identifying growth opportunities, and mitigating potential risks to client… more
- HCA Healthcare (Dallas, TX)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... continuity, and coordination of therapy across the care settings. + Act as patient advocate to implement and direct therapy care to ensure patient safety in the… more
- HCA Healthcare (Dallas, TX)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... continuity, and coordination of therapy across the care settings. + Act as patient advocate to implement and direct therapy care to ensure patient safety in the… more
- Molina Healthcare (Dallas, TX)
- …EDUCATION:** High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service , consumer advocacy, and/or health care systems. Experience ... personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how… more
- The Cigna Group (Plano, TX)
- …and procedures of customer events as assigned + Refer customer service inquiries, administrative functions, implementation, billing questions, and other ... Cigna Account Management team to plan and prepare for customer events, which range from onsite, to virtual, to...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... of 5 years of network security experience along with strong communication and customer service skills + In depth, hands on network troubleshooting skills + Deep… more