- TEKsystems (Bethesda, MD)
- BANK CALL CENTER MANAGER The Bank Call Center Manager will set the tone for customer service and is primarily responsible for overseeing the ... customer relationship retention and growth; personnel management and scheduling. The Call Center Manager must be customer focused, familiar with consumer… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of ... all operations staff, including Dispatchers and Schedulers. The Training Manager reports to the General Manager , supervises...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Trustmark (Washington, DC)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- BAE Systems (Herndon, VA)
- … call management servers) + Experience with Skype for Business, Avaya Communication Manager , Call Center technology design and best practice ABC ... 4 engineering support for all Voice systems + Design, test and deploy call center technology. In addition to providing user training and transition plans +… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: SECO Career Center Manager Department/Contract: Spouse Education and Career Opportunities (SECO) Contract Zeiders is an industry leader in ... our commitment to quality service. Summary The SECO Career Center Manager works as a full-time employee...personnel management/staff supervision experience with 5 years in a call center , remote work, or similar setting.… more
- Georgetown Univerisity (Washington, DC)
- …intellectual inquiry and making a difference in the world. Requirements Business Manager - Division of Comparative Medicine - Georgetown University Medical Center ... research and teaching activities for the Georgetown University Medical Center (GUMC) and the Main Campus. Our mission is...staff, and the research community. Job Overview The Business Manager for the DCM assists the Division Director in… more
- Leidos (Reston, VA)
- **Description** The Leidos Digital Modernization Sector is seeking a Capture Manager to support the business development and capture activities of our Cloud and Data ... Center Practice Area at our Leidos Headquarters in Reston,...reach into customers. The opportunities relevant to the capture manager will be those related to the Cloud and… more
- Georgetown Univerisity (Washington, DC)
- …in intellectual inquiry and making a difference in the world. Requirements Senior Grants Manager - Center for Global Health Practice and Impact (CGHPI) - ... Georgetown University Medical Center The Center for Global Health Practice...of our continued growth, CGHPI seeks a Senior Grants Manager . Reporting to the Director of Finance and Administration,… more
- Georgetown Univerisity (Washington, DC)
- …and making a difference in the world. Requirements Georgetown University Medical Center (http://gumc.georgetown.edu/) (GUMC) is home to more than 400 scientists and ... extramural research funding. As its mission states, the medical center seeks to provide, in a synergistic fashion, excellence...to improve human health. The Senior Budget & Planning Manager works with the Clinical & Centers Administrative Team… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... global health through research, teaching, and service. The Communications & Events Manager works closely with the Managing Director, Director, and senior leadership… more
- M. C. Dean (Vienna, VA)
- **Data Center Facility Manager 2 - 100% travel** ID **12065** Location **Tysons, VA** Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12065) **Data Center Facility Engineering Manager ** **Role Overview:** Responsible… more
- Georgetown Univerisity (Washington, DC)
- …inquiry and making a difference in the world. Requirements The Center for Security and Emerging Technology at Georgetown University (http://cset.georgetown.edu) ... (CSET) is seeking applications for a Content Strategy and Analytics Manager to oversee the strategy, production, and analytics of our reactive content. Important… more
- Encore (Oxon Hill, MD)
- Position Overview The Sales Manager , Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals ... strategies and Core Values. This position reports to a Sr. Sales Manager , Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation… more
- Georgetown Univerisity (Washington, DC)
- …dedicated to the health needs of the underserved in our society. The Manager of the Microscopy and Imaging Shared Resource (MISR) has day-to-day responsibility for ... calls as needed. To fulfill these roles the MISR Manager needs to be an expert in a wide...###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of… more
- ARAMARK (Washington, DC)
- …to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across ... of disciplinary notices and investigations with the support of the next level manager and human resources. + Manages a team of employees and is accountable… more
- CoreSite (Washington, DC)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- HomeSafe Alliance (Washington, DC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- General Dynamics Information Technology (Springfield, VA)
- …Action Items that impact site data centers (PSC Quarterly, annual Federal Data Center Call , etc.) + Utilize site and enterprise configuration management tools ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Center Sr Manager The Data Center Site Lead will provide Data … more