- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-SILVER SPRING, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...to sensitive compartmented information OR an (SCI) Top Secret/SCI Full Scope Poly security clearance. **About the Team** At… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- Amazon (Arlington, VA)
- …GenAI/large language model (LLM) products by building a multi-agent framework to emulate end customer experience . In this role, you will be a core part of ... Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building...Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Dodge Construction Network (Washington, DC)
- …improve retention and customer experience . This is a full -time position and reports directly to the Manager ,CustomerSuccess. **_Preferred Location_** ... their partnership with Dodge. The Customer Engagement Manager supports the customer experience ...training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them… more
- V2X (Washington, DC)
- …respect, responsibility, and professionalism. We are hiring for a OCONUS Hazardous Area Construction Manager - Full Performance - active TS/SCI clearance with a ... Full Scope Polygraph to support our government customer to assigned OCONUS locations. This position is required...clearance with the ability to obtain and maintain a Full Scope Polygraph. The Construction Manager - Full… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- DXC Technology (Washington, DC)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- Grifols Shared Services North America, Inc (Washington, DC)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Washington, DC)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (Herndon, VA)
- … experience and provide our operations teams with a work-ready workforce. Our Customer Success team is seeking an experienced Manager who is customer ... the Sr. Manager , Data Center Learning, each Manager of Customer Success is responsible for...the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and… more
- Capital One (Mclean, VA)
- Manager , Data Analysis- Customer Core At Capital...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a ... elevating their careers + Be a part of the full life cycle of projects and see end results...analytics and good data are a top priority + Experience real work life balance, with little travel involved… more
- Transdev (Lorton, VA)
- … customer service-oriented professionals who are dedicated to safety and the customer experience . Transdev is proud to offer: + Competitive compensation ... Customer Service Manager - Huntington Transdev in...Click Here for CA Employee Privacy Policy. Job Category: Customer Service Job Type: Full Time Req ID:… more
- FranklinCovey (Washington, DC)
- …& Strategy - Customer Growth **Payroll Title:** Revenue Operations Manager **Division:** Enterprise Domestic Regions Admin **Status:** Full -Time Exempt ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more