- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and ... a hybrid role efficiently from home/office while staying on task. * Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning,… more
- Teksouth Corporation (Andrews AFB, MD)
- …Pay and related systems. + Experience with Wide Area Workflow WAWF. + Customer Service Representative (CSR) experience. **Skills:** Planning, Organization, ... such as Military Pay, Civilian Pay, Travel Pay, and Case Management System (CMS). This role is part of...DOHA claims. + Collaborate with the Air Force Financial Service Center (AFFSC) on manual travel/PCS vouchers and rectify… more
- Teksouth Corporation (Washington, DC)
- …of technology and consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, ... Travel Pay, and Case Management System (CMS) functions for Air Force clients....Experience with WAWF (Wide Area WorkFlow) + Air Force/DoD Customer Service experience Teksouth values and engages… more
- Merck (Washington, DC)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in ... most competency areas + Valid Driver's license **Preferred:** + Prior consulting or customer service experience + Experience developing and executing a plan for… more
- Fedcap (Washington, DC)
- … Customer engagement and progress up through the first year of a Customer 's employment. Case Managers shall coordinate multiple activities with Fedcap staff ... Position Summary: The Case Manager for the Washington, DC Temporary Assistance...of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational… more
- Merck (Washington, DC)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays an important role in ... supporting our Company's customer centric business model. This position provides candidates with...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Travelers Insurance Company (Alexandria, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... preferred. + General knowledge of construction, estimating and estimating systems preferred. + Customer Service experience preferred. + Two or more years of… more
- Travelers Insurance Company (Alexandria, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Chantilly, VA)
- …quality standards and state specific regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Fedcap (Washington, DC)
- …re-engaging those participants who start to participate and subsequently disengage. + Audit service plans, case notes, workshop facilitation and other staff work ... Workforce Development program will supervise a team of Navigators' ( case management staff) and support staff in their daily...of their own success and the program will tailor service connections to meet the needs of individual participants.… more
- Fedcap (Washington, DC)
- …Assistance for Needy Families (TANF) Workforce Development program will; review all customer timesheets and supporting documentation that has been submitted by ... Case Manager's to ensure the documentation follows federal activity...and prepare invoice billing for all program milestones and customer incentives and stipends. Responsibilities cover both contracts that… more
- Fedcap (Washington, DC)
- …financial benefits an employer will receive when hiring or placing a TANF Customer , as well as outline the additional employment supports and retention services ... after placement. Job Developers are responsible to match available jobs with Customer interests and abilities to achieve a sufficient number of job placements… more
- Fedcap (Washington, DC)
- …Department of Human Services (DHS: Education and Occupational Training (EOT): Case management supports, barrier removal, development and monitoring of training ... credentials. Outreach and non-compliance support services. Job Placement (JP): Case management supports, barrier removal, job readiness training, job development… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- Export-Import Bank of the United States (Washington, DC)
- …to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service : Anticipates and meets the needs of both internal and ... (Functional Title: IT Operations Manager) and is responsible for analyzing customer requirements, managing day-to-day engineering and operational activities of … more
- Fedcap (Washington, DC)
- …Department of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational Training's ... primary focus is to enhance a Customer 's skill level through education and training to be...Additional details provided below: Education and Occupational Training (EOT): Case management supports, barrier removal, development and monitoring of… more
- Environmental Protection Agency (District Of Columbia, DC)
- …judgement and the ability to work with diverse persons and perspectives, and a strong customer service ethic, and an eagerness to teach and mentor. Knowledge and ... to be dated 1991 or later except in the case of service members submitting official statements...variety of ideas that are generated, and the more representative we are of the nation we serve. To… more
- Sedgwick (Washington, DC)
- …part of a rapidly growing, industry-leading global company known for its excellence and customer service . + Demonstrate Caring Counts (R) by working towards the ... PRIMARY PURPOSE OF THE ROLE: To manage program design, product portfolio, service delivery, customer satisfaction, renewal, and profitability of specific… more
- Pearl Interactive Network (Washington, DC)
- …Understand the Workforce Management process and serves as a liaison between the Customer Service Representative and the Government Workforce Management (WFM) ... to the daily schedule. + Responsible for ensuring the Customer Service Representative (CSR) complies...interim information from law enforcement is documented in the case before end of shift. + Supervisor and management… more