- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- SHI (Washington, DC)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** for our Political Action Committee (PAC) ... by three or more team members. This means that candidates for the Customer Success Manager role cannot negotiate Quorum's base salary offer. **Here's our… more
- Confluent (Washington, DC)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you ... etc.) Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of… more
- ThermoFisher Scientific (Washington, DC)
- …As a result of our growing Value Add Services business, we are looking for a Customer Success Manager (CSM), to support the delivery of our Value-Add ... customers throughout their entire experience with a focus on accelerating the customer 's success factors by providing sustainable solutions, throughout the… more
- ServiceNow, Inc. (Vienna, VA)
- …As the Global Guided organization continues to grow, we are looking for a Senior Customer Success Manager to join the Global Leadership team. **What you ... metrics such as NPS and CSAT to measure the effectiveness of customer success initiatives. Identify customer needs proactively and offer tailored solutions… more
- Trustmark (Washington, DC)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a ** Customer Success Account Management Manager ** to join Microsoft Federal. The Microsoft Federal organization was established to ... with key customer , partner, and internal contacts to further Microsoft's customer success goals, targeting executives (as appropriate). Ensures the … more
- Trellix (Washington, DC)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Danaher Corporation (Washington, DC)
- …of solutions that safeguard and improve human health. This position is part of the Customer Success department located in the United States of America and will ... role, you will have the opportunity to: + Oversee customer inquiries for assigned accounts to provide a positive... inquiries for assigned accounts to provide a positive customer experience through elite, world-class service management; acts as… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Project Manager - Enterprise Data Customer Success As a **Principal Project Manager ... drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer support… more
- Amazon (Arlington, VA)
- …business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Instock… more
- Quadient (Washington, DC)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Washington, DC)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Qualtrics (Reston, VA)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more