- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... workstations and associated equipment. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- PwC IT Services Co. (Washington, DC)
- …+ Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (eg refer to specific PwC tax and audit ... the Firm's code of conduct, and independence requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC network of firms. PwC IT … more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst...an Employee Support Program and more. We support career advancement through professional training and ... renovations, construction, and medical services. Job Summary As an IT Customer Support Analyst ,...+ Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- Amazon (Herndon, VA)
- …and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our ... challenges and helping people? Do you thrive in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of… more
- IBM (Washington, DC)
- …unique skills and experience. **Your role and responsibilities** IBM is searching for an IT Infrastructure Support Manager to perform the following: * Support ... including servers, storage, network, and related technology tools. * Work to support operational excellence and institute an IT systems management framework… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and...Service Manager, Remedy, or ServiceNow. + Experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent,… more
- Arena Technical Resources, LLC (Washington, DC)
- …able to effectively use the firm's IT systems and provide high-quality customer service. - Handling escalated support requests including working with other ... to ensure that they are able to provide high-quality customer service to the firm's staff and clients. -...that the service desk is able to provide effective support for all IT systems and services.… more
- General Dynamics Information Technology (Springfield, VA)
- …software that are required to develop, test, deliver, monitor, control, purchase, or support IT services necessary to operate the entire Enterprise. * Ensures ... (Sec+) * Experience with providing leadership and team management in enterprise IT support environments within mission critical networks, specifically with… more
- Noblis (Washington, DC)
- …MS; Bath, ME; Norfolk, VA, and San Diego, CA. Responsibilities include: + Manage IT and NTCSS support staff at each site. + Provide system administration ... areas of information technology. Candidate will be responsible for providing technical support , troubleshooting issues, and implementing IT solutions to meet the… more
- General Dynamics Information Technology (Washington, DC)
- … IT Maintenance Lead, you set the foundation of our overall approach to executive IT support . You act as the first point of contact for our government client ... and exhibit the exceptional technical and customer service skills to resolve issues as quickly and...are the foundation of our overall approach to executive IT support . You act as the first… more
- Koniag Government Services (Washington, DC)
- …is seeking an IT Policy/Legislative Specialist with **KPS** and our government customer in the DC Metro area. **This position requires the candidate to be able ... plays a critical role in assisting with the interpretation and implementation of IT public policy initiatives, providing strategic support and recommendations to… more
- Koniag Government Services (Chantilly, VA)
- …**,** is seeking an IT /Zero Trust Business Intelligence Analyst to support **Kadiak** and our government customer .This position requires the candidate to ... IT /Zero Trust Business Intelligence Analyst (REMOTE) Virtual Req...effectiveness of Zero Trust and enterprise infrastructure applications and support processes. In addition, the position provides Zero Trust… more
- CACI International (Springfield, VA)
- … with operational experience in briefing, scheduling, coordination, management of IT Changes (maintenance activities), professional writing, and documentation. ... Enterprise IT Maintenance Activity Review Board (MARB) Coordinator Job...units for high-priority, high-risk MAs. * Provides Situational Awareness support to the Customer , including reviewing maintenance… more
- NuAxis Innovations (Washington, DC)
- …**Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of ... HDI Support Center Manager or ITSM certifications. Personal Attributes ** Customer -Focused Mindset:** + Committed to delivering exceptional customer service… more
- Leidos (Reston, VA)
- …strategic growth. **Primary Responsibilities:** + Manage and grow the pipeline focused on NMC IT customer enterprise IT service and solution needs. + Lead ... **Description** **The Leidos Navy & Marine Corps IT (NMC IT ) Business Area, part...ensure opportunities are being matured on-time and with value-add customer engagement + Support coordination of hand-offs… more
- SAIC (Chantilly, VA)
- …and monitor/control processes. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and written) ideas, take ... IT hardware and software systems. + Understanding of customer needs and the realities of commercially available ...Benchmarking/metrics. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and… more
- SAIC (Reston, VA)
- …Lead to plan, direct, and manage software development projects and project personnel to support the customer 's mission. You will be directly responsible and ... and communicating project timelines for a full spectrum of important IT -focused, enterprise-wide lifecycle support . This includes DevOps, applied technology… more
- KBR (Bethesda, MD)
- …Information Technology Lead is responsible for overseeing the management and administration of customer IT infrastructure and is expected to manage the teams ... based systems + Must have demonstrated ability to successfully work with Enterprise IT support offices and contracts to accomplish Government requirements. +… more