- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... Specialist II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier II) + FSR / Service Desk Specialist Quantico, VA ( Tier … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position ... maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of… more
- IT Partners,Inc (Herndon, VA)
- …Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- KBR (Bethesda, MD)
- …Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Security Specialist II** **Who is Epsilon:** Epsilon is an...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist ** to support...desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications:** + Systems… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- CACI International (Arlington, VA)
- …solutions. + Maintain an updated working knowledge of customer systems and current service desk processes and procedures in the context of PeopleSoft Application ... IT Operations Specialist Job Category: Information Technology Time Type: Full...You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft application… more
- Development InfoStructure (Arlington, VA)
- …processes, and procedures for the USPS Office of Inspector General's IT Managed Service Desk Solution and broader OCIO support services. This role requires ... service delivery, knowledge transfer, and operational excellence while supporting both Service Desk operations and other OIG areas as needed. This role… more
- IT Partners,Inc (Herndon, VA)
- …Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the ... logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- IT Partners,Inc (Herndon, VA)
- …Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the ... logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more