- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- Leidos (Chantilly, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a ** Tier II Network Technician ** to support computer data communications systems, in ... hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows: + The Tier 2… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- IT Veterans (Washington, DC)
- UC/VoIP Technician II Washington, DC . Information Technology Apply Now Job Summary: IT Veterans is currently seeking a UC/VoIP Technician II to join our ... of conference center equipment + Escalate IT issues to Tier III when needed + Provide workstation (thick and...education level + Must possess current DoD 8570 IAT II or IAM II certification + Experience… more
- General Dynamics Information Technology (Bethesda, MD)
- …call resolution, or at Tier 1 + Efficiently escalates detailed incidents to Tier II or higher as required + Analyzes customer needs to determine functional ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- CACI International (Washington, DC)
- …part of our great team and make a difference. **More about this role:** As a Tier 1 NOC Network Technician , you'll be challenged with support problems where you ... NOC Tier 1 Job Category: Service Contract Act Time...** ** **DOD 8570 Certification** **Required:** + Current IAT II **Clearance Requirement:** + Minimum TS/SCI with polygraph **… more
- NANA Regional Corporation (Arlington, VA)
- …users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- TEKsystems (Fort Belvoir, VA)
- …during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required o Documents incident status and ... printers, laptops, and common windows applications o Works through various types Tier II issues with telephone assist o Provides answers to Frequently Asked… more
- SAIC (Washington, DC)
- …exciting and challenging career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues ... motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an...that exceed Tier 1 level support. + The candidate must provide… more
- Koniag Government Services (Silver Spring, MD)
- …may include, but are not limited to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours ... a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver Spring, Maryland.… more
- V2X (Springfield, VA)
- …based on contract award. Responsibilities + Possess EPA 608 Type II (or Universal) certification. + Performs facilities and datacenter Heating, Ventilation, ... maneuver in small spaces and lift 50 lbs. + Technician shall be knowledgeable of all current safety policies,...+ US Citizen. Final Top-Secret Clearance based upon a TIER 5 Background Investigation and favorable eligibility determination for… more
- ManTech (Quantico, VA)
- …requires an active DoD TS/SCI clearance. **General Responsibilities** **_:_** + Provide Tier II phone support of reported customer incidents supporting network ... **Secure our Nation, Ignite your Future** ManTech is seeking a VTC Technician to support our Marine Corps Intelligence Activity contract on MCB Quantico. This is an… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support + Maintains a professional attitude and appearance providing ... excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed + Supports continuous improvement in the process and quality of the operations + Provide support for escalated issues from help desk… more
- Node.Digital (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... Tier 1 Technician /Specialist Location: Arlington, VA...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- GovCIO (Washington, DC)
- …Articles (KBs), and Training manuals for Tier I support. + Works with Tier I/ II /III and other groups to resolve technical problems. + Maintains a ... Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to...Security+* CompTIA Network+* CompTIA A+* HDICSC: HDI Desktop Support Technician * Microsoft 365 Certified: Modern Desktip Administrator Associate **Clearance… more
- William C Brown Inc (Springfield, VA)
- …This is a mid-level position into a 24/7 operations groupThe 24/7 operations technician actively provides tier 2+ network monitoring and systems administration & ... of computers running on one or more operating systemsThe 24/7 operations technician is responsible for the operations, maintenance, and monitoring of data center… more