- University of Miami (Miami, FL)
- …System, "UHealth", IT Department has an exciting opportunity for a Full-Time Sr. Manager, IT Service Desk to work in Miami. The Sr. Manager, IT Service ... with business objectives and compliance requirements. Additionally, the Sr. Manager, IT Service Desk evaluates emerging technologies to enhance endpoint security… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote ... troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users,… more
- ChenMed (Miami Gardens, FL)
- …We're rapidly expanding and we need great people to join our team. The Service Desk Manager is responsible for technology business leadership and vision in ... IT Service Delivery. The incumbent in this role provides and...needs. + Oversees a centralized technical support and help desk team for a wide variety of corporate customers… more
- Omni Hotels (Fort Lauderdale, FL)
- …by Front Office Management . Qualifications Q UALIFICATIONS: + Previous hotel front desk and/or customer service experience is strongly preferred . + Ability ... space, new food and beverage options, a Natural Spring inspired full- service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater,… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …PTO, and shift coverage to ensure service continuity. + Oversee all Service Desk -related projects and communicate progress to leadership. + Enforce company ... leadership and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions. + In-depth understanding of ITIL… more
- MyFlorida (Boca Raton, FL)
- …effectively, both verbally and in writing + ITSM tools such as ServiceNow, Jira Service Desk , BMC Remedy, etc. + analyzing problems and applying logical ... SRCO IT SERVICE DELIVERY ANALYST - 55001645 Date: Nov 12,...864114 Agency: Department of Transportation Working Title: SRCO IT SERVICE DELIVERY ANALYST - 55001645 Pay Plan: SES Position… more
- Allied Universal (Miami, FL)
- …**What You'll Do:** + Greet and assist visitors and employees at the front desk , providing professional customer service as a representative of Allied Universal. ... impacts the communities and customers we serve. As a **Security Officer - Front Desk Specialist** in **Miami, FL** , you will serve and safeguard clients in a… more
- Pep Boys (Fort Lauderdale, FL)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- Parker Hannifin Corporation (Miami, FL)
- …processes, and procedures + Monitor the Service Management queues following the Service Desk checklist + Provide initial response support to the Parker ... where possible + Triage all support requests coming to ITG via the service desk phone, e-mail, and self- service portal + Escalate incidents and requests… more
- University of Miami (Miami, FL)
- …client support services across the UHealth enterprise. Oversees vendor relationships, service desk operations, and ITSM process maturity. Drives enterprise-level ... service strategy. + Owns the strategic relationship with the service desk vendor and internal support teams. + Oversees the onboarding/offboarding experience… more
- ChenMed (Miami, FL)
- …level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience ... documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and… more
- AireSpring (Miami, FL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and… more
- Ross Stores, Inc. (Oakland Park, FL)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... Customers\. + Assists in the facilitation of monthly safety meetings\. **Customer Service :** + Treats all Customers, Associates, and other leaders with respect\. +… more
- Ross Stores, Inc. (Margate, FL)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... all Associates understand and can execute emergency operating procedures\. **Customer Service :** * Treats all Customers, Associates, and other leaders with respect\.… more
- Ross Stores, Inc. (Miami, FL)
- …Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. + **Personal and Store ... Customers\. - Assists in the facilitation of monthly safety meetings\. + **Customer Service ** + Treats all Customers, Associates, and other leaders with respect\. +… more
- Insight Global (Sunrise, FL)
- …healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line technical ... per day and an additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be working on site every day… more
- Bosch (Fort Lauderdale, FL)
- …and reported issues within the set SLAs + Field incoming requests made to the service desk via phone queue, e-mail, and ticketing system to ensure courteous, ... **Company Description** Bosch Service Solutions is a leading global supplier of...software like Zendesk, Freshdesk, or Jira. **Additional Information** Bosch Service Solutions is a leading global supplier of Business… more
- HCA Healthcare (Aventura, FL)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst… more
- ChenMed (Miami Gardens, FL)
- …one SQL certification, such as MySQL 8.0 Database Administrator + Experience using a service desk platform (ITSM or trouble ticket system) We're ChenMed and ... Documents works are performed and communicates with stakeholders via email and the service management platform. + Performs other duties as assigned and modified at… more
- Molina Healthcare (Miami, FL)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... functions covered are: 1. Development, 2. PMO, 3. Testing, 4. Maintenance, 5. Service Training, 6. Awareness & Communications. This role includes leading a matrixed… more