- ManpowerGroup (Greater Landover, MD)
- …Group Public Sector is partnered with a federal integrator in their search for a ** Call Center / Customer Service Contact Center Representatives** to ... Representative (CSR) works in the Enterprise Services Human Resources Service Center (ESHRSC) Customer Engagement...Trust clearance upon hire + One (1) year of call center experience responding to customer… more
- Highmark Health (Annapolis, MD)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- IBM (Washington, DC)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- TEKsystems (Halethorpe, MD)
- …Speakers/Mic to ensure quality audio during conversations, a USB headset will also be provided. Skills call center customer service , call center ... operations, phone support Top Skills Details call center customer service , call center operations,phone support Additional Skills & Qualifications… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer ... (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience Additional Requirements + Successfully complete… more
- M&T Bank (Annapolis, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Koniag Government Services (Baltimore, MD)
- …procedures documented in the Call Center Hardware Dispatch Guide. + Customer Service Representatives also utilize Skype/Teams systems within the Call ... weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of... Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident… more
- CAI (Annapolis, MD)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Prime Therapeutics (Annapolis, MD)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Annapolis, MD)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Robert Half Office Team (Baltimore, MD)
- …HUD, or related fields strongly preferred. + Proven background in customer service or call center environments. + Strong interpersonal and communication ... affordable housing sector in Baltimore, MD, and seeking four (4) experienced Customer Service Representatives for long-term temporary assignments. These roles… more
- Sysco (Landover, MD)
- …High School Diploma or equivalent **Experience** 3 years or more of customer service or call center experience **Skills** + Good communication skills + ... **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Johns Hopkins University (Lutherville, MD)
- …or GED. + One to two years related medical office, hospital, medical call center or similar customer service environment. + Certification on host systems ... to ensure all services are financially cleared prior to the date of service to enable prompt access to appropriate clinical/surgical services. Depending on actual… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... call center operations. **Preferred Qualifications** - 2 years leading member/ customer service team. - Experience in a Medicaid and/or Medicare setting.… more
- The Hartford (Washington, DC)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- Humana (Annapolis, MD)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully...achieve their best health - delivering the care and service they need, when they need it. These efforts… more