- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager**...to train and mentor teams on best practices in service quality and customer service ... Assurance Manager** for a Full-Time position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk/ Service Desk Background +… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- Quality Assurance Senior Associate ( Assurance Team) Job ID: 250403 Location: DC/MD/VA Metro Locations Full/Part Time: Full-Time Posting Open-Close 05/13/2025 ... Metropolitan Area Transit Authority (WMATA) is seeking a dedicated Quality Assurance Senior Associate to join our...you will play a pivotal role in enhancing the quality and reliability of our services, ensuring customer… more
- Koniag Government Services (Silver Spring, MD)
- Quality Assurance Specialist Records Management Silver Spring, MD, USA Req #326 Tuesday, May 13, 2025 **Koniag IT Systems, LLC, a** Koniag Government Services ... company, is seeking a Quality Assurance Specialist Records Management to support...Specialist Records Management to support **KITS** and our government customer in Silver Spring, MD. **This position requires the… more
- PNC (Washington, DC)
- …and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory ... audit operations oversight and department-wide improvement initiatives. This Internal Audit Quality Assurance Senior Manager position, an individual contributor… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- Quality Assurance Senior Associate (QMS Team) Job ID: 250404 Location: DC/MD/VA Metro Locations Full/Part Time: Full-Time Posting Open-Close 05/13/2025 - ... Transit Authority (WMATA), in collaboration with the Office of Quality Assurance , Internal Compliance & Oversight, is...personnel, management, and senior leadership all while delivering optimal customer service to support meeting the goals… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Quality Assurance Analyst to join our team at Adelphi, MD + Must be ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Quality Assurance Analyst is responsible for ensuring the highest standards… more
- Deloitte (Baltimore, MD)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Leidos (Columbia, MD)
- …the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program ... of Leidos has a career opportunity for a talented ** Quality Assurance Manager** to support a program...8 years of prior relevant experience. + Experience providing Quality Management with Software Development and IT Service… more
- Allied Universal (Glen Burnie, MD)
- …employee assistance programs, company discounts, perks, and more. **Now Hiring FULL-TIME, QUALITY ASSURANCE Security Supervisors for an Airport in Glen Burnie, ... Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned...the client site, calmly and efficiently + Display exceptional customer service and communication skills + Ability… more
- Cardinal Health (Annapolis, MD)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... as an Identity / Risk Management Policy Subject Matter Expert (SME) supporting customer operations on-site in the Maryland area. This position focuses on developing,… more
- Vontier (Annapolis, MD)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Subaru of America (Washington, DC)
- …staff. Works in partnership with Zone, District, and SOA personnel including Field Quality Assurance , Techline, and the Customer Advocacy Department (CAD). ... to make case-by-case determinations while considering costs to the company and product/ service quality . + Educates retailer personnel to improve their… more
- GovCIO (Bethesda, MD)
- …collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of improvement + Work with the Section Managers ... initiatives, analysis, and roadmaps. + Proactively manage operational delivery assurance using CONNECT to monitor SLAs and KPIs. Maintain...and seek customer input and feedback on service quality and suggested areas of improvement.… more
- CVS Health (Jessup, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Severn, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Elkridge, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Annapolis, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Washington, DC)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more