- Vontier (Annapolis, MD)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Annapolis, MD)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Baltimore, MD)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Annapolis, MD)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Papa John's International (Annapolis, MD)
- …NROs + Influence improvement of operational results through restaurant optimization + Coach improvements in guest experience, product quality , training, and ... ease of travel.** **Job Description Summary:** The Brand Standards Coach (BSC) role is critical for elevating the growth...- Integrity, Character and Community + PEOPLE FIRST - Customer and Team member Focus + INNOVATE TO WIN… more
- The Cigna Group (Towson, MD)
- …**_Evernorth Workplace Care - Personalized Care Where You Are_** Our experienced Health Coach will: * Provide onsite face-to-face customer coaching and support * ... they care about most, by providing access to high quality , affordable services where they work and live.** Our...active participant in their own health outcomes. * Assist Customer in overcoming barriers to better health * Lead… more
- Walmart (Nottingham, MD)
- …issues and maintaining necessary documentation and reporting Models and demonstrates exceptional customer service standards to store associates by following and ... Way OBW service model managing and supporting customer service initiatives for example store of...and providing process improvement leadership to ensure a high quality customer experience Drives the financial performance… more
- Walmart (Arbutus, MD)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Walmart (Nottingham, MD)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- RTX Corporation (Annapolis, MD)
- …consultants). + Preventing/minimizing business impact from supplied material defects and service interruptions; supplier quality risk mitigation. + Monitor ... + Leadership within supplier performance organizational strategies, development/enhancement of Supplier Quality standard work, and Customer communications. + Up… more
- Vontier (Annapolis, MD)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Baltimore, MD)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Arena Technical Resources, LLC (Washington, DC)
- …Desk Analysts, providing guidance and support to ensure that they are able to provide high- quality customer service to the firm's staff and clients. - ... to effectively use the firm's IT systems and provide high- quality customer service . - Handling...handling confidential and sensitive information. - Ability to motivate, coach and develop Service Desk Analysts. -… more
- Otis Elevator Company (Lanham, MD)
- …partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Through strategic sales ... all accounts regarding any at risk or cancellations + Coach , mentor, and develop your team of Service...billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service … more
- United Rentals (Beltsville, MD)
- …at all times + Build strong customer relationships through the delivery of high quality and timely customer service + Apply United Rental policies to ... coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance...driving record + Motivational and leadership skills with excellent customer service skills + Strong knowledge of… more
- Danaher Corporation (Washington, DC)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Sodexo (Baltimore, MD)
- …and service as its core mission. As a leader of outstanding customer service and with a desire to provide detail-oriented dining experiences. Join ... AVAILABLE! **What You'll Do** + Maintain and develop client relationships and customer satisfaction for multi-functional food service areas to ensure account… more
- Sodexo (Baltimore, MD)
- …and service as its core mission. As a leader of outstanding customer service and a desire to provide detailed-oriented dining experiences. This university ... AVAILABLE! **What You'll Do** + Maintain and develop client relationships and customer satisfaction for multi-functional food service areas to ensure account… more
- Taco Bell (Hanover, MD)
- …Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service . ... and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality * Maintains fast, accurate service , positive guest relations… more